CHRISTIAN VENCILL
Mesa
Summary
Highly skilled and Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligently train and mentor with exceptional management abilities and results-driven approach. Leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. A individual with a passion for all things payroll with more than 10 years in the payroll/accounting industry and a proven track record of transforming business processes and procedures for growth and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Payroll Tax Manager
InfoSync
12.2024 - Current
- Participated in cross-functional teams tasked with evaluating current systems and processes for potential improvements or enhancements across various departments within the organization.
- Developed and implemented policies and procedures to ensure consistent application of payroll practices throughout the organization.
- Managed payroll for a large organization, ensuring timely payments and accurate reporting.
- Established strong relationships with external vendors to facilitate seamless integration of outsourced services into existing workflows.
- Oversaw the completion of year-end tasks such as W-2 distribution and annual reconciliation reports for accurate recordkeeping.
- Analyzed payroll data to identify trends and make recommendations for process improvements, resulting in cost savings and increased efficiency.
- Contributed to the successful completion of internal and external audits by providing comprehensive documentation related to payroll activities, tax filings, and compliance records.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Analyzed business processes to identify cost savings and operational efficiencies.
Payroll Tax Compliance Spec II
Trinet Zenefits
06.2021 - Current
- Payroll Tax and Compliance is responsible for ensuring payroll tax accuracy and maintaining compliance with tax regulations for all Trinet/Zenefits clients engaging in payroll activities
- Develops and implements new tax setups referencing new and updated tax guidance through State and Federal sites
- Maintains strong internal and external client relationships questions and escalations with accuracy, a sense of urgency, and professionalism
- Demonstrates strong independent problem-solving skills
- Works with federal and state tax agencies, and third parties to resolve client escalations
- Payroll Tax and Compliance is responsible for ensuring payroll tax accuracy and maintaining compliance with tax regulations for all Trinet/Zenefits clients engaging in payroll activities
- Works with federal and state tax agencies, and third parties to resolve notices.
- Improved payroll processing efficiency by implementing new software and streamlining procedures.
- Reduced errors in tax filing through diligent review of documents and ensuring accuracy in calculations.
- Provided expert guidance on complex tax issues, assisting colleagues in making informed decisions regarding deductions and exemptions.
- Mentored junior staff members on best practices in payroll management and tax compliance, fostering a collaborative work environment conducive to professional growth.
Manager, Payroll Tax
Trinet
03.2023 - 11.2024
- Payroll Tax and Compliance is responsible for ensuring payroll tax accuracy and maintaining compliance with tax regulations for all Trinet/Zenefits clients engaging in payroll activities
- Develops and implements new tax setups referencing new and updated tax guidance through State and Federal sites
- Maintains strong internal and external client relationships by addressing questions and escalations with accuracy, a sense of urgency, and professionalism
- Demonstrates strong independent problem-solving with key business partners to review and monitor cross-departmental process impact
- Reviews and analyzes payroll tax procedures; applies continuous improvement methods to streamline processes and mitigate risk
- Works with federal and state tax agencies, and third parties to resolve client escalations
- Demonstrates strong independent problem-solving skills
- Coordinates with key business partners to review and monitor cross-departmental process impact
- Reviews updates to Canadian Payroll and Tax utilizing Symmetry
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Director of Implementation
Teamployer LLC
09.2022 - 01.2023
- With very limited direction and oversight, provide day to day leadership to a team of Implementation Service Specialists utilizing iSolved Payroll Platform
- Accountable for book of clients and all associated client Implementation projects
- Apply expert knowledge of the implementation and large project process, providing strategic direction, making decisions and solving complex problems to move the business forward while managing an integrated team of Service Specialists
- Actively engage with new business scoping & accounting, including providing resource estimates & capacity management oversight
- Additional Duties include but not limited to: - Manage team allocation by ensuring that each associate has a manageable workload and reallocating resources as needed while working closely with other team members on various project and initiatives
- Develop relationships across the organization and listen to the needs of internal and external customers
- Cultivate open communication with customers, and business partners in an effort to identify opportunities to improve processes - Establish clearly defined goals, objectives, responsibilities, competencies and development plans for each member on the team - Coach, mentor and develop team members
- Ensure team members are appropriately trained to handle day to day activities
- Provide coaching and performance feedback through one-on-one meetings, staff meetings and other communication as appropriate
- Prepare and deliver written team member performance reviews in accordance with company policy
- Manage day to day team member issues and conflict resolution - Hire and retain top talent
- Keep abreast of industry trends and best practices, market data and new product rollouts
- Provide leadership to multiple implementations and facilitate the cross project / cross functional team to develop and implement solutions to address our clients' requirements.
- Collaborated with stakeholders to define project scope, objectives, and deliverables for successful outcomes.
HCM Implementation Specialist
MP - HR
10.2020 - 06.2021
- Implemented new clients to iSolved HCM software including such services as Time, Benefits and HR
- Reviewed priors by gathering reports and entering wages through Data pulls from client currents payroll provider
- Researched and balanced high-volume tax client accounts to ensure accuracy of taxes paid to State, Federal and Locals agencies against what is being implemented
- GL Mapping, Accruals and Deduction setups
- Trained clients and internal team members on iSolved
- Assist in building business processes and procedures including building our project management tool TaskRay
- Developed strong relationships with clients, fostering trust and confidence in the implementation process.
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Contributed to the continuous improvement of implementation processes through regular feedback sessions and lessons learned discussions.
- Developed clear documentation for all implementation processes and procedures, enabling easy knowledge transfer among team members.
- Ensured seamless system integration, conducting thorough testing and troubleshooting before final deployment.
Regional Account Coordinator
Benefitmall
09.2018 - 08.2020
- Implemented new clients to the payroll system and migrating existing clients from one platform to another using Millennium
- Reviewed priors by gathering reports and entering wages
- Researched and balanced high-volume tax client accounts to ensure accuracy of taxes paid to State, Federal and Locals agencies against what is being implemented
- Used Mastertax to ensure ID numbers, rates and liabilities are accurately reported
- GL Mapping, Accruals and Deduction setups
- Canadian Payroll Review and Application
- Prepared, filed and retrieved sales-related documents such as contracts.
- Asked appropriate open-ended questions to discover customers' needs and requirements.
- Coordinated cross-functional teams to ensure timely project completion and client satisfaction.
- Managed conflict resolution between clients and internal stakeholders when necessary, maintaining professionalism at all times.
- Facilitated successful onboarding of new clients by coordinating resources and support throughout the transition process.
- Increased client satisfaction by providing timely and efficient support to regional accounts.
- Communicated by phone, email and traveled for face to face contact for [Number] accounts.
- Utilized customer relationship management systems to document client interactions.
- Communicated customer feedback and complaints to team members to promote proper resolution.
Education
Accounting
Rio Salado Community College
Tempe, AZSkills
- PAYROLL TAX & COMPLIANCE
- IMPLEMENTATION
- PROJECT MANAGEMENT
- FULL CYCLE PAYROLL
- TRAINING PROFESSIONAL
- MANAGEMENT
- SELF STARTER/TEAM PLAYER
- DATA ANALYSIS
Systemknowledge
- JIRA
- SALESFORCE
- MASTERTAX
- SYMMETRY
- WORKDAY
- CERIDIAN
- ISOLVED
- ADP
- MICROSOFT PRODUCTS
References
Available upon request.
Affiliations
- American Payroll Association
Certification
- Certified FPC
Timeline
Payroll Tax Manager
InfoSync
12.2024 - Current
Manager, Payroll Tax
Trinet
03.2023 - 11.2024
Director of Implementation
Teamployer LLC
09.2022 - 01.2023
Payroll Tax Compliance Spec II
Trinet Zenefits
06.2021 - Current
HCM Implementation Specialist
MP - HR
10.2020 - 06.2021
Regional Account Coordinator
Benefitmall
09.2018 - 08.2020
- Certified FPC
Accounting
Rio Salado Community College
Similar Profiles
BENITA DILLONBENITA DILLON
Payroll Specialist/AP Customer Service at InfoSyncPayroll Specialist/AP Customer Service at InfoSync
Hazel Mary ShettyHazel Mary Shetty
Manager at InfosyncManager at Infosync
Ilse ParkerIlse Parker
Sales Tax Specialist (Contract) at InfoSyncSales Tax Specialist (Contract) at InfoSync