Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Wall

Edinburg,TX

Summary

Criminal investigation professional adept at uncovering facts, analyzing evidence, and solving complex cases. Proven track record in collaborating with teams to achieve successful outcomes and adapt to evolving situations. Strong analytical skills, keen attention to detail, and unwavering commitment to integrity and justice.

Overview

9
9
years of professional experience

Work History

Licensed Specialist III

Department of Public Safety
02.2024 - Current
  • Maintained thorough records and issued regular reports highlighting activities, successes and notable incidents.
  • Reviewed incident reports regularly to identify patterns or trends requiring adjustment to public safety strategies.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.

Case Manager

Evins Regional Juvenile Center
01.2022 - 05.2023
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Managed caseload of 15 children in welfare system to provide comprehensive, community-based care.
  • Collaborated with external agencies to meet educational and transitional needs of students.
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Participated in professional growth programs to support special education improvement efforts.
  • Monitored student progress and reviewed and revised IEP to meet emerging student needs.

Manager

CVS Pharmacy
05.2016 - 12.2021
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.

Education

Bachelor of Arts - Psychology

The University of Texas Rio Grande Valley
Edinburg, TX
12.2021

Associate of Arts - Psychology

South Texas College
Mcallen, TX
12.2019

Skills

  • Verbal and Written Communication
  • Monitoring
  • Case Planning and Management
  • Time Management
  • Microsoft Office
  • Emotional Awareness
  • Psychology
  • Microsoft Excel
  • Case Notes
  • Monitoring Visits
  • Customer Service
  • Patient Management

Timeline

Licensed Specialist III

Department of Public Safety
02.2024 - Current

Case Manager

Evins Regional Juvenile Center
01.2022 - 05.2023

Manager

CVS Pharmacy
05.2016 - 12.2021

Bachelor of Arts - Psychology

The University of Texas Rio Grande Valley

Associate of Arts - Psychology

South Texas College

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