Summary
Overview
Work History
Education
Skills
Work Availability
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Timeline
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Christian Wilhite

Marietta,Georgia

Summary

Well-qualified Sr. Human Resources Associate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

6
6
years of professional experience

Work History

Sr. HR Associate

Wellstar Health System
Marietta, Georgia
06.2021 - Current
  • Under direction of Human Resource Associate Manager – Sr. HR Associate is responsible for ensuring exemplary customer service and support related to preboarding of core team members
  • Manage onboarding process for 20+ new hires (including Executives) weekly while maintaining a personalized experience and timely communication
  • Simultaneously manage multiple deadlines to support new hires as they progress through onboarding process
  • Manage internal and external stakeholder partnerships and expectations to meet targeted start dates and deadlines
  • Serve as onboarding process subject matter expert and mentor for all new Sr. HR Associates
  • Evaluate completion of background check report and drug screening results, certification/licensure primary source documentation to ensure all components are compliant with Wellstar policies and regulations
  • Consult with Human Resources, Facility/Division leaders, hiring managers and new hires to ensure understanding of and adherence to all onboarding processing guidelines and legal requirements
  • Responsible for working collaboratively with Talent Acquisition to ensure processes align and meet system standards established by Human Resources
  • Update iCIMS (ATS) and Lawson (HRIS) in real time to track completion of onboarding task in tandem by making relative notes to reflect a clear progression of new hire’s path to first day of employment
  • Responsible for timely completion of Form I9 and GCHEXS fingerprinting as mandated by state and federal law as well as completion and distribution of employee files to Human Resource site locations on a biweekly basis
  • Ensure high level of customer service to all facilities, maintaining a strong open relationship with local Human Resource team members and leaders.
  • Maintain knowledge of legal requirements, employment laws, and government reporting regulations affecting Human Resource functions and ensures policies, procedures, and reporting comply accordingly.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Developed and implemented onboarding and orientation programs for new employees.

Store Consultant

FedEx Office
Memphis, TN
12.2019 - 03.2021
  • Guided day to day operations at store, including managing opening and closing of store and maintaining high product knowledge to assist customers
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collaborated with other store associates to ensure positive experience for anyone who visited and delivered on company goals
  • Oversaw cash drawer at store opening, ensuring proper accounting
  • Managed 50+ customer visits each day, offering personalized service to each visitor to retain customers and ensure satisfaction
  • Received consistently high customer survey responses leading to merit raise.

Irrigation Technician

Morris Nursery
Jackson, TN
06.2019 - 10.2019
  • Installed irrigation systems for all types of customers, both residential and commercial.
  • Demonstrated irrigation system features to customers and thoroughly explained functionalities and uses.
  • Operated complex irrigation systems with computer controls and extensive distribution lines.
  • Conducted daily maintenance checks on irrigation systems and repaired any issues
  • Established strong relationships with customers by consistently and efficiently handling their inquiries and resolving any problems with their systems.
  • Completed pre- and post-operation inspections of equipment and performed preventive maintenance as needed.

Sales Team Member

State Farm
Franklin, TN
08.2018 - 06.2019
  • Created and implemented strategic plans to increase sales of insurance policies
  • Sought out new business through creative networking, cold calling, and referrals from other customers increasing customer sales by 10%
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Generated new leads through networking and attending industry events.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Office Intern

Central Distributors
Jackson, TN
05.2017 - 08.2017
  • Guided day to day administrative tasks for office, such as ordering supplies, arranging meetings, and providing updates on distribution
  • Provided high quality customer service to over 50 customers calls per day
  • Collaborated with other departments on special company events to ensure events were successful
  • Worked directly with C-Suite level executives on special projects, providing support where needed and putting together presentations.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Sorted and organized files, spreadsheets, and reports.
  • Collaborated with senior management on new initiatives to build confidence.
  • Developed and maintained relationships with key internal stakeholders.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

MBA - Business Administration

Capella University
Minneapolis, MN
12.2023

Bachelor of Science in Business Administration -

Mississippi State University
Starkville, MS
01.2018

Skills

  • Talent Management
  • HRIS and ATS Software
  • Human Resources
  • Deadline Management
  • Microsoft Office
  • Employment Law
  • Staff Training
  • Employee Onboarding
  • Workplace Diversity Cultivation
  • Recruiting Support
  • Remote Conferencing and Communication
  • Workforce Improvements
  • Complaint Handling
  • Applicant Qualification
  • Credentialing Audits
  • Industry-Specific HR Regulations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Sr. HR Associate

Wellstar Health System
06.2021 - Current

Store Consultant

FedEx Office
12.2019 - 03.2021

Irrigation Technician

Morris Nursery
06.2019 - 10.2019

Sales Team Member

State Farm
08.2018 - 06.2019

Office Intern

Central Distributors
05.2017 - 08.2017

MBA - Business Administration

Capella University

Bachelor of Science in Business Administration -

Mississippi State University

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Christian Wilhite