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CHRISTIAN YOUWAKIM
Doha,DA
Summary
Self-Driven Human Resources Manager with over 12 years of experience in Doha, Qatar, specializing in HR leadership and operational management in diverse sectors including hospitality and retail. Expertise in overseeing workforces of 2,500+ employees, driving HR operations, workforce planning, and compliance with Qatar Labor Law. Skilled in aligning HR strategy with business objectives to support organizational growth.
Overview
1
1
Certification
25
25
years of professional experience
Work History
HR Manager – Retail
Ansar Group of Companies
Doha
04.2025 - 02.2026
- Led a 10+ member HR team, overseeing HR operations across 11 retail showrooms with a workforce of 2,500+ employees.
- Managed recruitment, onboarding, workforce planning, and employee relations to ensure alignment with business needs.
- Developed and implemented HR strategies aligned with company growth objectives.
- Oversaw compensation structures, prepared monthly payroll + WPS, and administered employee benefits to maintain compliance and support workforce satisfaction.
- Enhanced employee engagement and retention initiatives across multiple business units, contributing to a positive workplace culture.
- Ensured compliance with Qatar Labor Law and internal company policies.
HR & Admin Manager – Contracting & Real Estate
Pride Projects W.L.L
Doha
04.2021 - 11.2024
- Coordinated HR and administrative support for construction and real estate projects, ensuring compliance and operational efficiency.
- Managed HR and administrative operations across 6 companies, supporting a workforce of 832 employees.
- Built and implemented complete HR systems, procedures, and policies from scratch.
- Reduced recruitment cycle time by 25% through process optimization.
- Led workforce planning and restructuring initiatives, enhancing employee engagement and alignment with organizational goals.
- Managed payroll, performance management, government relations, and compliance.
HR Payroll Specialist – Printing & Publishing
Dar Al Sharq & Peninsula
Doha
08.2018 - 07.2020
- Managed payroll operations for 13 departments with over 480 employees.
- Ensured payroll accuracy and compliance with Qatar Labor Law.
- Streamlined payroll reporting processes to enhance operational efficiency.
- Coordinated employee records and leave management to ensure accurate HR documentation.
- Assisted HR administration and employee relations to foster a supportive work environment.
HR Manager – Food & Beverage
Doha Restaurants Company (Zaatar W Zeit Restaurant)
Doha
01.2014 - 11.2017
- Led HR operations for 3 restaurant brands with 547 employees.
- Managed recruitment, onboarding, training, and performance evaluation processes to enhance workforce readiness.
- Coordinated manpower planning and scheduling to ensure optimal staffing levels for restaurant operations.
- Handled employee relations, disciplinary procedures, and compliance.
- Developed employee engagement initiatives that contributed to reduced staff turnover and improved team morale.
- Supported operational management across restaurant branches.
Restaurant Manager – Food & Beverage
Zaatar W Zeit Restaurant
Doha
01.2012 - 12.2013
- Increased branch revenue through operational improvements and customer service excellence.
- Managed daily operations of a high-volume restaurant branch in Souq Waqif.
- Trained and supervised team of 34 employees, enhancing service delivery and staff performance.
- Managed inventory and team scheduling, optimizing customer satisfaction and operational flow.
- Maintained service quality and hygiene standards, ensuring compliance with operational protocols.
Coffee Shop Manager
Colombiano Cafe
01.2010 - 12.2012
- Oversaw daily coffee shop operations and customer service activities to enhance guest experience.
- Managed sales reporting and cash handling processes while ensuring high customer satisfaction.
- Supervised staff scheduling, inventory control, and supplier coordination.
- Trained baristas and service staff to uphold quality service standards.
- Ensured food safety, hygiene, and quality standards.
Restaurant Manager
Ramada Hotel
Al Khobar
01.2008 - 12.2010
- Led food and beverage teams, coordinating daily operations to maintain high service standards.
- Oversaw restaurant operations within hotel hospitality environment, ensuring seamless guest experiences.
- Maintained service quality standards and guest satisfaction.
- Controlled operational costs, inventory, and staffing requirements.
- Collaborated with kitchen and hotel departments to optimize workflow and enhance operational efficiency.
Lead Barista & Trainer
Starbucks Coffee
01.2004 - 12.2008
- Trained and supervised baristas in coffee preparation and customer service to enhance customer satisfaction.
- Ensured consistency in beverage quality and adherence to operational standards.
- Managed inventory control and stock management to support efficient branch operations.
- Supported branch operations and customer engagement.
- Ensured compliance with hygiene and safety procedures.
Area Sales Manager
Cyclon International
01.2001 - 12.2003
- Developed sales strategies to increase revenue and market presence.
- Managed sales operations and nurtured client relationships to drive engagement in assigned territories.
- Supervised sales representatives and evaluated performance to enhance team effectiveness.
- Conducted market analysis and identified business opportunities.
- Prepared sales reports and collaborated with management to inform growth strategies.
Education
Bachelor of Arts - Graphic Design
American University of Science & Technology
Beirut, Lebanon01-2002
Baccalaureate Technique - Architectural Drawing
Centre Internaional Technique-CIT
Beirut, Lebanon01-1999
Some College (No Degree) - Human Resource Management
International Qualification Network
Doha, QatarSkills
- HR and ERP management
- Payroll administration
- Workforce planning
- Recruitment relations
- Retail operations management
- Team leadership
- Conflict resolution
- Negotiation skills
- Microsoft Office expertise
Certification
- ISO Internal Auditor (9001, 14001, 45001)
- ISO Awareness Training
- Intelligence Quotient - 126/100 (IQ TEST)
Accomplishments
- Managed HR operations for 2,500+ employees across multiple business units.
- Reduced recruitment cycle time by 25%.
- Improved employee satisfaction by 30%.
- Developed standardized HR frameworks across multiple companies.
- Successfully implemented HR systems and policies from the ground up.
- Built strong HR operations across retail, construction, hospitality, and F&B sectors.
Personal Information
- Nationality: Lebanese
- Driving License: Valid Driving License
Qatar Id
Valid Qatar ID - 01/01/27
Visa
Transferable Visa (Qatar)
Disclaimer
I hereby declare that the above given details are true and correct to the best of my knowledge and belief.
Languages
English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
Arabic
Native
Native
Timeline
HR Manager – Retail
Ansar Group of Companies
04.2025 - 02.2026
HR & Admin Manager – Contracting & Real Estate
Pride Projects W.L.L
04.2021 - 11.2024
HR Payroll Specialist – Printing & Publishing
Dar Al Sharq & Peninsula
08.2018 - 07.2020
HR Manager – Food & Beverage
Doha Restaurants Company (Zaatar W Zeit Restaurant)
01.2014 - 11.2017
Restaurant Manager – Food & Beverage
Zaatar W Zeit Restaurant
01.2012 - 12.2013
Coffee Shop Manager
Colombiano Cafe
01.2010 - 12.2012
Restaurant Manager
Ramada Hotel
01.2008 - 12.2010
Lead Barista & Trainer
Starbucks Coffee
01.2004 - 12.2008
Area Sales Manager
Cyclon International
01.2001 - 12.2003
Bachelor of Arts - Graphic Design
American University of Science & Technology
Baccalaureate Technique - Architectural Drawing
Centre Internaional Technique-CIT
Some College (No Degree) - Human Resource Management
International Qualification Network