Christian Zermeno
Mesa,AZ
Summary
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
10
10
years of professional experience
Work History
Aquatics Director/Lifeguard Instructor
Golfland Sunsplash
Mesa, AZ
01.2017 - 05.2024
- Directed aquatics operations, ensuring safety standards and compliance with health regulations.
- Developed and implemented training programs for lifeguards and aquatic staff.
- Hired and trained 300+ staff every year. While processing 600+ applicants annually.
- Managed scheduling and staffing for pool facilities to optimize resources.
- Collaborated with marketing teams to promote aquatic events and programs effectively.
- Monitored facility operations, ensuring compliance with health regulations and maintaining high safety standards.
- Implemented risk management strategies to minimize incidents and ensure a safe environment for guests.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
Emergency Department Technician
Banner Health
Chandler, AZ
10.2024 - Current
- Assisted medical staff with patient assessments and vital sign monitoring.
- Documented patient information accurately in electronic health record systems.
- Responded promptly to emergency situations, following established protocols for safety.
- Participated in training new staff on departmental procedures and safety standards.
Assistant Manager
QuikTrip
Tempe, AZ
07.2024 - 10.2024
- Assisted in managing daily operations, ensuring smooth workflow and high service quality.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Implemented cash handling procedures, enhancing accuracy during transactions.
- Resolved customer inquiries promptly, maintaining high satisfaction levels through effective communication.
- Developed strong working relationships with staff, fostering a positive work environment.
Emergency Medical Technician
Maricopa Ambulance
Scottsdale, AZ
02.2018 - 10.2019
- Administered emergency medical care to patients during transport.
- Collaborated with healthcare professionals to assess patient conditions.
- Documented patient information accurately and efficiently in reports.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Emergency Medical Technician
Lifeline Ambulance
Mesa, AZ
04.2016 - 02.2018
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Education
Bachelor of Science - Nursing
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ05-2029
Associate of Science - Nursing
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2028
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Calm under pressure
- Dependable and responsible
- Excellent communication
Timeline
Emergency Department Technician
Banner Health
10.2024 - Current
Assistant Manager
QuikTrip
07.2024 - 10.2024
Emergency Medical Technician
Maricopa Ambulance
02.2018 - 10.2019
Aquatics Director/Lifeguard Instructor
Golfland Sunsplash
01.2017 - 05.2024
Emergency Medical Technician
Lifeline Ambulance
04.2016 - 02.2018
Bachelor of Science - Nursing
Maricopa Community Colleges, Gateway Community College
Associate of Science - Nursing
Maricopa Community Colleges, Mesa Community College