Hana Bettenhausen
Brea
Summary
Motivated and customer-focused professional with a background in psychology and experience in fast-paced retail and café environments. Strong interpersonal, communication, and problem-solving skills with the ability to build positive customer relationships, multitask effectively, and work collaboratively in team settings. Committed to providing excellent service and creating positive experiences for customers and coworkers.
Overview
3
3
years of professional experience
Work History
Server/Cashier
Mother's Market & Kitchen
Brea
07.2025 - Current
- Take customer orders, process transactions, and deliver food in a fast-paced café environment.
- Provide excellent customer service and assist with daily operations.
- Train new employees on register procedures and store policies.
Social Media Manager
Iris Effect Media
Brea
01.2025 - 04.2026
- Manage and post content across three different social media accounts, maintaining consistent branding and audience engagement.
- Edit and produce high-quality videos, transforming raw footage into polished and professional content.
- Balance creativity and professionalism to deliver impactful content tailored to different platforms and target audiences.
Coach & Leader
Breakthrough Sports
Fullerton
03.2024 - 05.2025
- Instructed K-6 students in sports such as volleyball, soccer, and basketball.
- Led and supported fellow coaches to ensure effective program delivery.
- Managed groups of children, promoting teamwork, respect, and engagement.
- Gained skills in leadership, organization, and communication.
Cashier/Busser/Server
Fire Wings
Brea
06.2023 - 01.2024
- Served as cashier and server, taking and checking customer orders while ensuring quality service.
- Handled large families, game-day crowds, alcoholic beverages, and high-volume orders daily.
- Opened and closed the restaurant, maintaining cleanliness and organization.
- Developed strong multitasking, teamwork, and ability to work under pressure.
Psychology Intern
Sentio University
- Applied evidence-based psychotherapy techniques in clinical simulations, enhancing therapeutic skills and client interaction.
- Conducted mock client sessions, refining case conceptualization and therapeutic communication skills for practical application.
- Collaborated on faculty-supervised capstone, integrating core treatment models to strengthen understanding and application of therapeutic approaches.
Education
Bachelor of Arts - Psychology, Minor in Rhetoric and Composition
Chapman University
Orange, CAHigh School Diploma -
Sonora High School
La Habra, CASkills
- Point of sale
- Sales Techniques
- Server
- Customer Service
- Menu Knowledge
- Time Management
- Organizational Skills
- Collaboration & Communication
- Conflict Resolution
Awards
- National Honors Society, This award is an academic achievement award that allows individuals to be a part of a group of individuals who work hard in school and have GPAs 3.75-4.0.
- Provost List, Awarded for maintaining high academic achievement and the required GPA for four consecutive semesters.
Timeline
Server/Cashier
Mother's Market & Kitchen
07.2025 - Current
Social Media Manager
Iris Effect Media
01.2025 - 04.2026
Coach & Leader
Breakthrough Sports
03.2024 - 05.2025
Cashier/Busser/Server
Fire Wings
06.2023 - 01.2024
Psychology Intern
Sentio University
Bachelor of Arts - Psychology, Minor in Rhetoric and Composition
Chapman University
High School Diploma -
Sonora High School