Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christiana Carotenuto

Tampa,FL

Summary

Knowledgeable and dedicated customer service professional with extensive experience in corporate industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Quick Service Food Server

Walt Disney World Resort
08.2023 - Current
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Trained newly hired employees on routine tasks and customer service.

Office Assistant

Arpaia & Associates
03.2021 - 08.2022
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Collaborated with various departments to complete assigned tasks.
  • Monitored security to help maintain equipment, data and information safety.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Education

Bachelor of Science - Global Conflict Studies

Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL
12.2025

Skills

  • Project Management
  • Customer Relationship Management (CRM)
  • Complex Problem-Solving
  • Time Management
  • Verbal and Written Communication
  • Business Planning

Timeline

Quick Service Food Server

Walt Disney World Resort
08.2023 - Current

Office Assistant

Arpaia & Associates
03.2021 - 08.2022

Bachelor of Science - Global Conflict Studies

Embry-Riddle Aeronautical University - Daytona Beach
Christiana Carotenuto