Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christiana Cooper

Mableton,GEORGIA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills in the media industry.

Overview

6
6
years of professional experience

Work History

Target Tech

Target
07.2022 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Applied critical thinking and research to address complex issues.
  • Organized work to meet demanding production goals.
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Researched and implemented new technologies and equipment.

Shift Leader

Smoothie King
07.2021 - 07.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Hair Salon Assistant

Gloria’s
05.2018 - 05.2022
  • Answered telephone calls to provide information and schedule new appointments.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Offered exceptional service and support to walk-in and scheduled customers.

Education

Journalism And Emerging Media

Kennesaw State University
Kennesaw, GA
05.2024

Skills

  • Customer Service
  • Adobe
  • Video and Picture Editing
  • Organizational skills
  • Telephone Management
  • Product and Service Sales
  • Time Management
  • Customer Relations
  • Team Training
  • Problem Diagnosis
  • Broadcast writing and Screenwriting
  • Good Communication Skills
  • Issue Resolution
  • Microsoft
  • Writing and Computer Skills
  • Leadership
  • Digital design
  • Data Writing

Timeline

Target Tech

Target
07.2022 - Current

Shift Leader

Smoothie King
07.2021 - 07.2022

Hair Salon Assistant

Gloria’s
05.2018 - 05.2022

Journalism And Emerging Media

Kennesaw State University

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Christiana Cooper