Christiana Henning
Byron Center,United States
Summary
Administrative Assistant with over 21 years of experience in leadership, marketing strategy, and communication. Recognized for exceptional relationship-building skills and a proven ability to organize and strategically plan projects, fostering seamless team collaboration. Committed to enhancing customer service and operational efficiency while leveraging extensive expertise to drive professional growth and innovation within the organization. Proactive problem-solver dedicated to creating a positive work environment and exceeding organizational goals.
Overview
25
25
years of professional experience
Work History
Sales Coordinator/ Liquidation Specialist
EBay Store
Byron Center, MI
08.2022 - Current
- Managed coordination of sales operations, ensuring timely and accurate order processing and fulfillment.
- Managed inventory control systems, ensuring optimal stock levels for product availability.
- Collaborated with marketing teams to develop promotional strategies boosting customer engagement.
- Analyzed sales data to identify trends and inform strategic decision-making.
Design Consultant
Eastbrook Homes
Grand Rapids
06.2019 - 08.2022
- Guided clients in design choices, boosting satisfaction and sales through tailored solutions.
- Collaborated with teams to enhance showroom displays, increasing client engagement.
- Analyzed market trends to recommend design updates, leading to improved client retention.
- Pioneered new design concepts for custom homes, enhancing client satisfaction and streamlining the consultation process for improved efficiency.
- Fostered strong relationships with architects and contractors, ensuring seamless project execution and timely delivery of custom home designs.
New Home Showroom Coordinator
Allen Edwin Homes
Byron Center, MI
01.2017 - 05.2019
- Coordinated design consultations, enhancing buyer satisfaction and decision-making efficiency.
- Served as primary liaison, strengthening relationships with buyers, consultants, and trades.
- Communicated effectively, ensuring clarity and value in all interactions.
- Guided buyers in selections, providing essential product information and support.
- Orchestrated seamless communication between buyers, trades, and design consultants, fostering strong relationships and ensuring project success.
- Meticulously managed data integration, delivering clear, concise, and influential communications to all stakeholders throughout the home-buying process.
Marketing Coordinator/Clinical Coordinator/Orthodontic Assistant
Majznerski Orthodontics
Wyoming, MI
01.2001 - 09.2016
- Managed patient care and marketing, enhancing clinic's reputation and patient satisfaction.
- Built strong relationships with staff and vendors, driving clinic growth and development.
- Improved staff competence through targeted training, leading to efficient operations.
- Streamlined communication strategies, boosting patient engagement and retention.
- Facilitated a supportive environment, ensuring high-quality orthodontic care delivery.
- Fostered strong relationships with staff, patients, and vendors, creating a positive work environment. Implemented team-building initiatives to improve staff cohesion.
Education
Associate in Arts -
Grand Rapids Community College
Grand Rapids, MISkills
- Self-driven initiative
- Timely project coordination
- Strategic development
- Marketing campaign development
- Strategic leadership abilities
- Service excellence
- Communication
- Relationship Building
- Organization
- Team Collaboration
- Time Management
- Problem Solving
- Event Coordination
- Adaptability
Timeline
Sales Coordinator/ Liquidation Specialist
EBay Store
08.2022 - Current
Design Consultant
Eastbrook Homes
06.2019 - 08.2022
New Home Showroom Coordinator
Allen Edwin Homes
01.2017 - 05.2019
Marketing Coordinator/Clinical Coordinator/Orthodontic Assistant
Majznerski Orthodontics
01.2001 - 09.2016
Associate in Arts -
Grand Rapids Community College