Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christian A. Lugo Diaz

Lutz

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Phlebotomist

OneBlood
01.2023 - 06.2025
  • Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
  • Maintained accurate records of donor information and sample collection procedures in compliance with regulatory standards.
  • Operated and calibrated blood collection equipment, enhancing reliability and efficiency of processes.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.

Amusement Ride Operator

Busch Gardens Tampa Bay
05.2021 - 06.2023
  • Operated amusement rides, ensuring guest safety and compliance with operational protocols.
  • Conducted routine inspections, identifying equipment issues and reporting for timely maintenance.
  • Monitored ride operations, maintaining a safe environment for guests and staff.
  • Assisted in training new operators on safety procedures and ride operation techniques.
  • Engaged with guests to enhance their experience and address inquiries or concerns.
  • Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.

Ride Supervisor

Busch Gardens Tampa Bay
06.2022 - 01.2023
  • Supervised ride operations, ensuring guest safety and compliance with operational protocols.
  • Trained and mentored staff on ride procedures and customer service excellence.
  • Monitored guest interactions to resolve concerns promptly and maintain satisfaction levels.
  • Developed training materials for new hires to standardize operational practices across team members.
  • Resolved guest complaints professionally and efficiently, maintaining a positive park atmosphere.
  • Implemented efficiency improvements in ride loading processes, enhancing guest experience.

Education

Eloisa Pascual
Caguas, PR

Skills

  • Venipuncture
  • Patient care
  • Bilingual/Multilingual
  • Customer service
  • Safety monitoring
  • Equipment operation
  • Problem resolution
  • Critical thinking
  • Active listening

Languages

Spanish
Native or Bilingual

Timeline

Phlebotomist

OneBlood
01.2023 - 06.2025

Ride Supervisor

Busch Gardens Tampa Bay
06.2022 - 01.2023

Amusement Ride Operator

Busch Gardens Tampa Bay
05.2021 - 06.2023

Eloisa Pascual

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