CHRISTIANA OLUWAPELUMI AYORINDE
Clarksville
Summary
Compassionate healthcare administrative professional with 4+ years of experience in clerical and receptionist roles within fast-paced settings. Expertise in managing patient flow, enhancing communication among patients, families, and clinical staff, and maintaining precise documentation. Currently pursuing a BSN while holding a Master of Science in Computer Science (Predictive Analytics, GPA 4.0), committed to leveraging technology and analytical skills in a medical receptionist role. Available for night shifts and weekend rotations.
Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Having made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Direct Support Professional
Sunrise Community Inc.
Clarksville
01.2026 - Current
- Supported clients in developing social and communication skills through structured activities.
- Provided support for daily activities such as bathing and dressing.
- Supported patient care delivery under supervisory direction — maintained environment of care standards, monitored individual wellbeing, and communicated observations clearly and promptly to care team.
- Demonstrated CREDO behaviors in all interactions — served others with compassion, solved routine problems promptly, offered meaningful advice and support, and upheld highest standards of patient safety and dignity.
- Collaborated with interdisciplinary teams to create individualized support plans.
Graduate Teaching Assistant
Austin Peay State University
Clarksville
01.2024 - 12.2025
- Communicated effectively with diverse individuals — shared information, listened carefully, provided accurate support, and fostered positive relationships across academic program.
- Welcomed students, faculty, and visitors courteously — answered questions, facilitated efficient flow, and directed individuals to appropriate staff or resources, enhancing overall experience.
- Maintained accurate documentation, records, and status reports using clinical-style tracking systems — demonstrating strong attention to detail, data accuracy, and compliance with institutional standards.
Operations Manager & Administrative Lead
Tadekiel Global Company
08.2020 - 05.2023
- Greeted visitors and team members courteously, answered multi-line telephone calls, ascertained the nature of inquiries, and directed callers and visitors to appropriate staff promptly and professionally.
- Streamlined operational workflow by anticipating resource needs, maintaining organized work areas, managing supplies and equipment, and upholding unit environmental standards consistently.
- Acted as a communication liaison between team members, leadership, and external stakeholders — relaying accurate messages, coordinating schedules, and facilitating clear, courteous information exchange across all levels of the organization.
- Maintained accurate and confidential documentation and records — entered data into clinical-style tracking systems, prepared clear status reports, and verified all documentation met quality and compliance standards.
- Applied technology quickly and effectively — absorbing new systems, utilizing appropriate tools and procedures, and making data-driven decisions to consistently achieve results on time and without error.
- Served as the primary reception and communication point of contact — greeting visitors and team members courteously, answering multi-line telephone calls, ascertaining the nature of inquiries, and directing callers and visitors to appropriate staff promptly and professionally.
Operations & Records Officer
Ministry of Economic Planning & Budget
Lagos
08.2019 - 08.2020
- Maintained government records and documentation in compliance with regulatory standards — ensured organizational accuracy and attention to detail, contributing to professional integrity.
- Managed records retention and disposal processes for compliance with regulations.
- Oversaw records retention processes to ensure compliance with regulations. and disposal processes for compliance with regulations.
- Organized electronic and physical files for easy access and retrieval.
- Provided receptionist and administrative support — received visitors, answered inquiries, managed records systems, and facilitated communication across departments to enhance operational efficiency.
Education
Bachelor of Science - Nursing
Austin Peay State University
Clarksville, TN 06.2026 - 07.2026
Master of Science - Computer Science – Predictive Analytics
Austin Peay State University
Clarksville, TN 01.2024 - 12.2025
Skills
- Patient and Family Communication
- Patient Flow Facilitation
- Patient liaison
- Patient Care Unit Support
- Client Documentation
- Safety and Regulatory Compliance
- Supply & Equipment Maintenance
- Client Support Tools
- Multi-line Telephone Handling & Call Routing
- Patient and Visitor Reception
- Planning & Organizing
- Problem Solving
- Team Collaboration
- Adaptability to Change
- Empathy & Service
Languages
- English, fluent
- Yoruba, fluent
Military Spouse
Husband actively serving in the United States Army — deeply committed to building a long-term healthcare career serving the Clarksville community through Vanderbilt Health.
Background Check
Available and prepared to complete all required pre-employment screenings.
Personal Information
Title: Medical Receptionist | Healthcare Administrative Professional
Availability
Fully available for night shifts (6:45PM–7:15AM) three 12-hour shifts per week including weekend rotation Monday through Sunday as required.
Technology
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), clinical documentation systems, office automation tools, and technology adoption — absorbs new clinical applications quickly.
Residency
U.S. Permanent Resident
Timeline
Bachelor of Science - Nursing
Austin Peay State University
06.2026 - 07.2026
Direct Support Professional
Sunrise Community Inc.
01.2026 - Current
Master of Science - Computer Science – Predictive Analytics
Austin Peay State University
01.2024 - 12.2025
Graduate Teaching Assistant
Austin Peay State University
01.2024 - 12.2025
Operations Manager & Administrative Lead
Tadekiel Global Company
08.2020 - 05.2023
Operations & Records Officer
Ministry of Economic Planning & Budget
08.2019 - 08.2020