Dependable general worker with extensive experience in manual labor and equipment operation, consistently achieving efficiency in diverse settings. Demonstrates strong organizational skills and a commitment to maintaining a clean workspace while effectively managing team dynamics. Safety-conscious and adaptable, ready to enhance productivity within a collaborative environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Aviator 10
Alamogordo, NM
03.2022 - 03.2024
Oversaw daily operations, maintaining efficiency and quality standards.
Reviewed completed work to verify consistency, quality, and conformance.
Delegated work to staff, setting priorities and goals.
Monitored staff performance and addressed issues.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Identified needs of customers promptly and efficiently.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Finalized daily transactions effectively via POS system.
Assisted with customer requests and answered questions to improve satisfaction.
Utilized various software and tools to streamline processes and optimize performance.
Housekeeping Room Attendant
Inn Of The Mountain Gods Resort and Casino
Mescalero, NM
03.2021 - 03.2022
Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
Checked rooms to ensure they met standards for cleanliness and tidiness.
Followed safety procedures when using chemical cleaners and power equipment.
Removed soiled linens and articles from rooms and delivered to laundry area.
Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Attended to guest rooms by sweeping, mopping, and vacuuming.
Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
Swept and damp-mopped private stairways and hallways.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Communicated with maintenance team on damages to repair.
Responded promptly to requests from guests and other departments.
Provided guests with information on hotel services and room features.
File Clerk
Fillmore Eye Clinic
Alamo, NM
08.2020 - 03.2021
Managed and organized physical and digital filing systems for easy access and retrieval.
Located, retrieved and copied information in response to requests and delivered to authorized users.
Destroyed outdated and protected information in digital and physical formats.
Inspected materials or files to verify correct placement, legibility or condition.
Ensured confidentiality and security of all files in compliance with privacy regulations.
Consolidated outdated files to inactive storage, following guidelines and legal requirements.
Handled confidential material with discretion in accordance with company regulations.
Input data into computer systems to support document and information retrieval.
Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.
Maintained records of filing activities, including document tracking and storage locations.
Retrieved requested files and delivered to appropriate personnel.
Sorted or classified information according to content, purpose or user criteria.
Located missing records by searching files or contacting individuals assigned to records.
Reviewed files to check for complete and accurate information.
Pulled files for staff, management and third-party requests.
Prepared labels for new files and folders as needed.
Added new material to file records or created new records.
Created new files when necessary following established protocols.
Education
High School Diploma -
Tularosa High School
Tularosa, NM
05-2020
Skills
Effective Time Management
Task Prioritization
Team leadership
Stock Oversight
Staff management
Customer service
Organizational skills
Food Safety Compliance
Efficient Cash Processing using POS system
Clear communication
Conflict resolution
Documentation and reporting
Proficient in Microsoft Word
Certification
Have previously been certified with servsafe food handlers license
Willing to complete any necessary training or certifications needed
Accomplishments
Employee of the month @Aviator 10
Awarded Royalty title in 2019 for my Church
Captain of Cheer my senior year
Affiliations
Volunteer work in various places
Raised money for local causes
Farming and gardening, selling at local farmers markets
Coached youth soccer
Babysitting children of various ages for family and friend