Alysia Shuman
Tularosa,NM
Summary
Dynamic customer service professional with experience at Cj Si Senor, excelling in creating welcoming environments and enhancing guest experiences. Skilled in effective multitasking and payment processing, I resolve inquiries with patience and empathy, ensuring customer satisfaction and loyalty. Proven ability to manage reservations and maintain high service standards.
Overview
1
1
year of professional experience
Work History
Hostess/cashier
Cj Si Senor
09.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations using restaurant management software for efficient seating arrangements.
- Assisted with menu explanations and answered guest inquiries, enhancing dining experience.
- Coordinated with kitchen staff to communicate guest needs and special requests promptly.
- Monitored dining area for cleanliness and organization, maintaining high standards of service.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Customer Service Cashier
Ross Dress for Less
07.2024 - 10.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided accurate information.
- Maintained organized cash drawer, ensuring accuracy in all transactions.
- Handled customer complaints with professionalism, resolving issues promptly.
- Conducted regular inventory checks to support stock management efforts.
- Monitored store environment to ensure a clean and welcoming atmosphere.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Tularosa High School
Tularosa, NM05-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Greeting guests
- Interactive communication skills
- Payment processing
Timeline
Hostess/cashier
Cj Si Senor
09.2024 - Current
Customer Service Cashier
Ross Dress for Less
07.2024 - 10.2024
High School Diploma -
Tularosa High School
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