Christiana Reyna
Sandusky,Ohio
Summary
A dedicated team leader with a strong work ethic and effective communication skills. Proven ability to achieve company goals and standards and maintain a productive work environment. Skilled in task prioritization and team collaboration, contributing to enhanced customer satisfaction and efficient team workflow management.
Overview
6
6
years of professional experience
Work History
Courtesy Clerk
Kroger
Sandusky, Ohio
03.2020 - 01.2021
- Assisted customers with loading groceries into vehicles.
- Bagged groceries with care to enhance customer satisfaction.
- Retrieved grocery carts from parking lot to ensure availability for customers from outside for customers to utilize inside.
E-Commerce Clerk
Kroger
Sandusky, Ohio
01.2021 - 05.2021
- Fulfilled online grocery pickup orders, enhancing customer satisfaction through prompt and efficient service.
- Organized and prepared trollies, facilitating timely order completion and improving workflow.
- Provided groceries to customers, ensuring a quick and easy pickup experience.
E-Commerce Team Lead
Kroger
Sandusky, Ohio
05.2021 - 07.2022
- Developed strategies to increase team productivity and improve customer service levels.
- Established team goals to align with the company objectives.
- Led team in daily operations and workflow time management.
- Communicated effectively with management to resolve operational issues.
- Resolved customer complaints and issues promptly to make it right.
- Kept work areas clean, neat and free to maximize efficiency.
Prime Time Produce Assistant Supervisor
Kroger
Sandusky, Ohio
07.2022 - 03.2025
- Coordinated with team members to ensure clean and organized backroom and sales floor.
- Organized backroom storage area to ensure efficient use of space for incoming trucks.
- Delegated tasks to co-workers to achieve goals and maintain workflow.
- Trained new employees on being full, fresh, and friendly.
- Fostered positive work atmosphere to enhance team morale.
Produce Clerk
Kroger
Sandusky, Ohio
03.2025 - Current
- Inspect product quality to maintain freshness standards and ensure customer satisfaction.
- Stock produce shelves with fresh fruits and vegetables daily.
- Rotate stock to ensure freshness standards.
- Assist customers in selecting produce and answering inquiries.
- Use cleaning tools to maintain department cleanliness.
Education
High School Diploma -
Perkins High School
Sandusky, OH05-2021
Skills
- Inventory management
- Organizational skills
- Task prioritization skills
- Team leadership
- Effective communication
- Conflict resolution
- Strong work ethic
- Positive attitude
Timeline
Produce Clerk
Kroger
03.2025 - Current
Prime Time Produce Assistant Supervisor
Kroger
07.2022 - 03.2025
E-Commerce Team Lead
Kroger
05.2021 - 07.2022
E-Commerce Clerk
Kroger
01.2021 - 05.2021
Courtesy Clerk
Kroger
03.2020 - 01.2021
High School Diploma -
Perkins High School