Christiana Torres Hernandez
Summary
Professional retail worker with solid experience in customer service and cashier responsibilities. Skilled in managing transactions, resolving customer inquiries, and maintaining product knowledge. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, communication skills, and positive attitude.
Overview
8
8
years of professional experience
Work History
Barista and Bakery Clerk
Uncle Giuseppe's Marketplace
01.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Customer Service Associate Cashier
Panera Bread
02.2016 - 01.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
Senior Caretaker
St Francis Senior Residents/Mary Fernandez
02.2016 - 06.2016
- Provided daily assistance to improve quality of life for individuals under care.
- Managed routine household tasks to maintain a clean and safe environment.
- Supported emotional well-being of clients by offering companionship.
- Assisted with personal hygiene tasks for enhanced comfort and dignity.
- Monitored health conditions to ensure timely medication administration.
- Prepared nutritious meals to support clients' dietary requirements.
- Maintained open communication with family members for seamless care coordination.
- Supported clients with errands to maintain their independence.
Senior Caretaker
Miriam Rodriguez
07.2015 - 11.2015
- Provided daily assistance to improve quality of life for individuals under care.
- Managed routine household tasks to maintain a clean and safe environment.
- Supported emotional well-being of clients by offering companionship.
- Assisted with personal hygiene tasks for enhanced comfort and dignity.
- Monitored health conditions to ensure timely medication administration.
- Improved client satisfaction by addressing individual needs promptly.
- Prepared nutritious meals to support clients' dietary requirements.
- Maintained open communication with family members for seamless care coordination.
Restaurant Hostess and Server
Hibiscus Restaurant
03.2015 - 07.2015
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
High School Diploma -
Abundant Life Christian School
Whippany, NJ06-2015
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Exceptional customer service
Timeline
Barista and Bakery Clerk
Uncle Giuseppe's Marketplace
01.2023 - 08.2023
Customer Service Associate Cashier
Panera Bread
02.2016 - 01.2020
Senior Caretaker
St Francis Senior Residents/Mary Fernandez
02.2016 - 06.2016
Senior Caretaker
Miriam Rodriguez
07.2015 - 11.2015
Restaurant Hostess and Server
Hibiscus Restaurant
03.2015 - 07.2015
High School Diploma -
Abundant Life Christian School
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