Christiana Travier
9305 Leveret Ln, Fort Worth,TX
Summary
Highly organized and reliable, dedicated to maintaining accuracy and efficiency in all tasks. Strong understanding of data management, including Excel and database software, capable of ensuring data integrity and contributing to increased productivity. Extensive experience in handling data accuracy and efficiently processing information. Proficient in office software and organizational skills, consistently maintaining high standards of data management. Demonstrated track record of reliability and adaptability in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Data Entry Clerk/Call Center Customer Service Representative
U.S Bank
01.2022 - Current
- Answer incoming calls
- Verify customers accurately when assisting with customers accounts
- Reviewed documents for accuracy before inputting information.
- Supported team by completing data entry tasks as assigned.
- Updated databases with new information in a timely manner.
- Verified data by cross-checking with original documents.
- Completed data entry tasks with accuracy and efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Caregiver
Heritage Habilitation
08.2012 - 01.2022
- Provide transportation to and from appointments/ Day habilitation center
- Maintain a safe environment for clients
- Implemented individualized care plans to meet specific needs of clients.
- Take clients on outings in the community
- Created engaging activities that stimulated mental and physical wellness of clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Assistant manager
Dollar General
08.2011 - 12.2012
- Payroll
- Receiving trucks
- Stocking and recovering store
- Handling returns and customer issues
- Checking in vendors
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant manager
Subway sandwich restaurant
08.2009 - 01.2011
- Maintain accurate weekly inventories of all food/materials
- Employee scheduling / payroll
- Place truck orders
- Assists management in the development of policies and procedures
- Open and close the store
- Assist in maintaining a good morale with all staff
- Provide great customer service
Education
Associate of Applied Science - mental health and substance abuse counseling
Tarrant County College
Fort Worth, TX01.2018
High school diploma -
New Beginnings Christian Academy
10.2015
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Time management
- Customer Service-oriented
- File management
Certification
- Social work certificate, 12/01/17
- Dean’s list 4.0 gpa, 12/01/16
Timeline
Data Entry Clerk/Call Center Customer Service Representative
U.S Bank
01.2022 - Current
Caregiver
Heritage Habilitation
08.2012 - 01.2022
Assistant manager
Dollar General
08.2011 - 12.2012
Assistant manager
Subway sandwich restaurant
08.2009 - 01.2011
- Social work certificate, 12/01/17
- Dean’s list 4.0 gpa, 12/01/16
Associate of Applied Science - mental health and substance abuse counseling
Tarrant County College
High school diploma -
New Beginnings Christian Academy
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