CHRISTIANA JOYCE ALONZO
La'ie,HI
Summary
Experienced with leading tours and engaging with diverse groups. Utilizes deep knowledge of historical sites and cultural attractions to create memorable experiences. Track record of strong communication skills and exceptional customer service. Document management professional known for strong collaboration skills and flexibility in dynamic environments.
Overview
3
3
years of professional experience
Work History
Document Control Specialist
JST Corporation
02.2024 - 12.2024
- Organized and entered data of machine production into Microsoft Excel
- Helped brainstorm ideas for improving production in the work environment
- Maintained an updated online system of all current corporate documents including manuals, training paperwork, and policies
- Filed accurate weekly, monthly, and quarterly regulatory paperwork and maintained organization to support smooth audit processes
- Managed document processes through double-checking, scanning, and filing while following all standard procedures
Multi-Purpose Tour Guide
Polynesian Cultural Center
01.2022 - 12.2023
- Increased knowledge on and taught guests about 6 Polynesian cultures: Tonga, Fiji, Samoa, Hawai'i, New Zealand, and Tahiti
- Developed personalized guest relationships to achieve a high level of satisfaction and connection
- Educated and shared natural, geological, and cultural history through storytelling
- Answered questions, pointed out overlooked features, and offered further details about special exhibits, native Polynesian plants, and Polynesian lifestyle to educate visitors
- Organized and conducted 5-hour long tours for international individuals and groups of up to 30 people
Education
Bachelor's Degree - Political Science, Specialization in Legal Studies
Brigham Young University-Hawaii
La'ie, Hawaii04-2026
High School Diploma -
Waukegan High School
Waukegan, Illinois05.2021
Skills
- Presentation skills
- Public speaking
- Exceptional communication
- Memory retention
- Document organization
- Guest relations
Awards
- The National Honor Society Community Service Award
Languages
English
Tagalog
French
Timeline
Document Control Specialist
JST Corporation
02.2024 - 12.2024
Multi-Purpose Tour Guide
Polynesian Cultural Center
01.2022 - 12.2023
Bachelor's Degree - Political Science, Specialization in Legal Studies
Brigham Young University-Hawaii
High School Diploma -
Waukegan High School
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