Holly Mark
Tampa,USA
Summary
I’m a dedicated employee with experience in medical offices, aviation, and higher education. I’m seeking a full-time career opportunity in the Dallas Fort Worth area. I’m authorized to work in the US for any employer.
Overview
28
28
years of professional experience
Work History
Document Control Specialist
Lockheed Martin
Pinellas Park, FL
09.2024 - Current
- I review blueprints to ensure the correct print is issued to the floor for the order. I also make sure the most current revisions are issued. I maintain the list of common prints of the floor, ensure the spec lists are current and I am responsible for record retention for multiple departments.
Customer Service Representative
Top End Sports LLC
Pinellas Park, FL
03.2024 - 09.2024
- Answering phones, entering quotes for products and parts. Entering BOM into production system for products. Creating estimates in Quickbooks. Converting quotes into orders. Contacting customers regarding problems. Responding to emails in the ticketing system and Outlook. Creating new dealer accounts.
Records Coordinator
Jet Edge International
Columbus, OH
09.2021 - 02.2024
- I track, request and update pilot training records in FOS, Wyvern. ARG/US, and Sharepoint. I add and remove pilots from email groups. I process PRIA requests and enter records into the PRD. I respond to emails and Slack messages as well as add new pilots into the system as well as contract pilots. I answer phones, run reports, request corrections, update paper files, request signatures (both in person and via Docusign), assemble Indoc folders and update manuals. I onboard all new pilots and off board those that are leaving using Bamboo HR. I am also a member of the Care Team.
Residential Communities Administrative Assistant
Denison University
Granville, OH
08.2019 - 09.2021
- I track budgets for over 70 student and professional staff members. I schedule appointments and room reservations. I arrange meals for the team during training, opening and closing. I assist in on boarding new staff members and collect credit cards, laptops and keys from those leaving. I hire and supervise a student staff of 6-8 people. I plan department celebrations. I greet visitors and answer phones. I also assist in planning opening and closing processes and run my departments processes. I also participate in search committees and interview and hire new team members. I provide assistance to the Community Advisors and Community Coordinators.
Pap/Niv Customer Service
DASCO Home Medical Equipment
Westerville, OH
10.2018 - 08.2019
- I schedule patients to obtain their CPAP machines and enter their payment information into our system. I also answer questions, explain billing and sell CPAP cleaning machines.
Aircraft Appearance Standards Coordinator
NetJets
Columbus, OH
03.2016 - 04.2017
- I scheduled aircraft cleanings nationwide for the entire fleet, created and closed work orders, answered phones and emails, maintained spreadsheets, contacted vendors and other duties as assigned.
RTS Data & Records Administrator
NetJets
Columbus, OH
03.2005 - 03.2016
- Data entry, processing mail, reviewing paperwork for accuracy, filing, running and emailing reports, maintaining spreadsheets, scanning, training new employees, answering phones and emails and other projects as assigned.
Front Office and Referral Specialist
Family Physicians of Gahanna
Gahanna, OH
03.1998 - 04.2004
- Answered phones, scheduled appointments, ordered front office supplies, checked patients in and out, processed medical records, processed mail, posted payments, balanced payment sheets for each physician, data entry, faxing, copying, scheduled pharmaceutical representative lunches, opened and closed the office, processed patient referrals and other duties as assigned.
Education
Diploma - undefined
Bel Air High School
Skills
- Google Suite (2 years)
- Microsoft Word
- Communication skills
- Medical Terminology
- Bamboo HR (1 year)
- HR New Hire paperwork
- Medical Receptionist
- Microsoft Excel
- Event Planning
- Order management system (1 year)
- ADP
- Data Entry (10 years)
- Insurance Verification
- DocuSign
- Medical Scheduling
- Medical Office Experience
- Supervising Experience
- Microsoft SharePoint
- WebEx (1 year)
- Computer skills
- Payroll
- Word processing
- Office Administration
- Zoom
- Scheduling (10 years)
- English
- Microsoft Powerpoint
- Leadership
- Zoho
- HIPAA
- Slack
- Webex
- EMR Systems
- Customer Service (10 years)
- Microsoft Outlook
- Microsoft Office (10 years)
- HRIS
- QuickBooks
- Outlook (10 years)
- Confidentiality handling
- Document review
- Document management
- Auditing documents
- File conversion
- Records management
- Database maintenance
- Electronic filing
- Data accuracy
- Document organization
- Adobe acrobat
- Customer service
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Medical Records
Additional Information
I have years of experience learning specialized computer systems and adapt to change easily. I am a self starter that works well in a team setting as well as individually. I take pride in my work and I am always eager to learn.
Timeline
Document Control Specialist
Lockheed Martin
09.2024 - Current
Customer Service Representative
Top End Sports LLC
03.2024 - 09.2024
Records Coordinator
Jet Edge International
09.2021 - 02.2024
Residential Communities Administrative Assistant
Denison University
08.2019 - 09.2021
Pap/Niv Customer Service
DASCO Home Medical Equipment
10.2018 - 08.2019
Aircraft Appearance Standards Coordinator
NetJets
03.2016 - 04.2017
RTS Data & Records Administrator
NetJets
03.2005 - 03.2016
Front Office and Referral Specialist
Family Physicians of Gahanna
03.1998 - 04.2004
Diploma - undefined
Bel Air High School