Christian Alexis Giles Hernandez
Aurora,CO
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Diligent Security professional with [Number] years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SOC Operator
Allied Universal Security Service
08.2023 - Current
- SOC Operator Dispatcher responds to medical crises, safety incidents, and any other emergencies, and dispatches security officers accordingly
- Contacts police, fire, EMS personnel, and other services as required, also to monitor security, Fire Critical alarms, and observe cameras and video recording devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Officer
Allied Universal Security Service
04.2023 - 08.2023
- Security Patrol Officer detects suspicious activities and watches for criminal acts or client rule infraction at or near assigned posts which may be a threat to property, client, or employee at the site
- Report all incidents, accidents, and/or medical emergencies
- Access control and badge making
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Assistant store manager
O'Reilly Auto Parts
05.2021 - 04.2023
- Assist store manager with essential store functions, i.e., store accounting, daily invoice, handling employee's paycheck, checking inventory control, store security, store, and vehicle
- Maintenance, etc.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
Retail Service Specialist
O'Reilly Auto Parts
06.2019 - 05.2021
- Supervise counter sales and customer services by ensuring all customers are promptly greeted, all phones are answered in a timely manner, all refunds are handled correctly, etc.
Education
No Degree - Mechanical Engineering
University of Colorado Denver
Denver05-2025
Skills
- Fluent writing, speaking, listening, and reading in Spanish and English
- Learning Portuguese (in progress)
- Communication
- Customer Service
- Emotional Intelligence
- Positive Attitude
- Conflict Management
- Teamwork
- Time Management
- Problem Solving
- Active Listening
- Leadership
- Critical Thinking
- Perseverance
- Works best under pressure
- Outgoing
- Enthusiastic
- Trustworthiness
- Creativity
- Discipline
- Patient
- Determination
- Dedicated
- Vulnerability Assessment
- Disaster Recovery Planning
- Incident Response Management
- Cybersecurity best practices
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
Certification
Engineer undergraduate Bachelors in Mechanical Engineering (in progress)
Locations
- Aurora, CO
- Remote
Clearance
Secret Clearance (Active)
Languages
Spanish
Full Professional
Software
AutoCAD
3D desing
MATLAB
SLICER
Microsoft word
Exel
Power Point
Timeline
SOC Operator
Allied Universal Security Service
08.2023 - Current
Security Officer
Allied Universal Security Service
04.2023 - 08.2023
Assistant store manager
O'Reilly Auto Parts
05.2021 - 04.2023
Retail Service Specialist
O'Reilly Auto Parts
06.2019 - 05.2021
No Degree - Mechanical Engineering
University of Colorado Denver
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