Christian Faith Johnson
Corpus Christi,TX
Summary
Highly motivated individual with proficient skills in the Sales and Service process. Committed to maintaining excellent work ethic and customer service skills. Eager to take on any additional responsibilities to increase the success in the company's business.
Overview
6
6
years of professional experience
Work History
Service Advisor
Hicks Family Subaru
03.2021 - 11.2023
- Became the single point of contact for customers, in charge of their entire experience and in walking them through additional services, scheduling, and the repairs process.
- Managed tracking of labor time, part cost, and, warranty items, and worked with insurance providers for customer claims.
- Working in hands-on capacity to support customer needs.
Sales Consultant
Hicks Family Subaru
07.2020 - 03.2021
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Ran an outreach pipeline to manage customer inquiries via all mediums in order to drive first time sales, repurchases, and other opportunities.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
Assistant Manager
Security Finance
01.2020 - 07.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Planned team-building exercises to increase employee performance and job satisfaction
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Executive Assistant
Donovan Duncan
08.2017 - 09.2019
- Responded to emails and other correspondence to facilitate communication and enhance business opportunities
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
Education
Bachelor of Arts - Communication Studies
Texas A&M University - Corpus Christi
12-2024
Skills
- Product and service knowledge
- Network development
- Sales and Marketing
- Customer service
- Communication Skills
- Strong intrapersonal skills
- Strong Relationships
- Detail oriented
Timeline
Service Advisor
Hicks Family Subaru
03.2021 - 11.2023
Sales Consultant
Hicks Family Subaru
07.2020 - 03.2021
Assistant Manager
Security Finance
01.2020 - 07.2020
Executive Assistant
Donovan Duncan
08.2017 - 09.2019
Bachelor of Arts - Communication Studies
Texas A&M University - Corpus Christi
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