Christian Jouse Ventura Avelar

Delivery Driver

Luigys Moving Storage

03.2014 - 11.2023

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Operated light trucks to deliver loads as far as 65 miles from home location.