Christian K. Palma
FULLERTON,CA
Summary
Friendly and knowledgeable General Merchandise and Front of Store associate creates outstanding customer experience through stocking, pricing and displaying general merchandise items, assisting customers with product inquiries and check-out tasks. Finding motivation in providing great customer interactions as well as the accumulation of new skills in various departments and environments.
Overview
3
3
years of professional experience
Work History
General Merchandise / Inbound / Front of Store
Target Corporation
06.2021 - Current
- Labeled, stocked and inventoried general merchandise and kept items properly rotated.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Met or exceeded productivity standards to produce desired team and individual results.
- Completed efficient weekly pricing changes for general merchandise categories.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Picked and packed drive-up order items.
- Operated equipment such as pallet jacks to move heavy boxes.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Assisted with various projects, demonstrating willingness to learn new tasks and increase skill levels.
- Built relationships with customers to encourage repeat business.
Entry Level Refrigeration Mechanic
Classic Refrigeration
02.2021 - 06.2021
- Performed apprentice level work with busy commercial refrigeration company
- Assisted journeyman mechanics with installation of commercial refrigeration equipment
- Helped with maintenance of commercial refrigeration units and equipment
- Provided professional appearance and work product to major retailers
General Merchandise
Target Corporation
10.2020 - 02.2021
- Pushed and stocked product in seasonal department and consistently met time targets.
- Operated cash register for cash, check, and credit card transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Education
Sunny Hills High School
Fullerton, CA06.2020
Skills
- Customer Needs Assessments
- Manual Pricing
- Zebra System Operation
- Stocking and Replenishing
- Customer Interaction
- Cash Register Operation
- Stockroom Maintenance
- Merchandising and Display
Timeline
General Merchandise / Inbound / Front of Store
Target Corporation
06.2021 - Current
Entry Level Refrigeration Mechanic
Classic Refrigeration
02.2021 - 06.2021
General Merchandise
Target Corporation
10.2020 - 02.2021
Sunny Hills High School
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