Christiann Jumpp
Cayce,SC
Summary
Seasoned Operations Team Lead with background in streamlining processes to increase efficiency and productivity. Strengths lie in fostering team collaboration, implementing operational strategies, and introducing process improvements. Proven ability to lead teams towards the achievement of business goals while adhering to company standards and regulations. Committed to driving growth through effective management techniques and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Operations Team Lead
Belk's Department Store
Columbia, SC
04.2021 - Current
- Oversee production process in the shipping and receiving
- Coach and develop team on Damage/MOS process
- Plan and Process Markdowns and Transfers weekly
- Developing and implementing operational procedures
- Enforcing regulatory and safety standards on the dock
- Organizational skills and flexibility to jump from priority to priority
- Developed metrics to measure the effectiveness of operational processes.
- Collaborated with other departments to ensure alignment of goals across the organization.
Store FulFillment & Home Merchandiser
Belk Department Store
Columbia, SC
10.2018 - 04.2020
- Organized displays according to company standards and specifications.
- Maintained a clean and organized work environment at all times.
- Conducted regular inventory checks to maintain accurate stock levels.
- Assisted customers with locating desired items within store locations.
- Built product displays and placed appropriate signage for merchandise.
- Placed prices and descriptive signage to enhance displays and promote items.
Supply Lead & Supply Associate
CarMax
Columbia, SC
10.2014 - 05.2018
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Identified opportunities for process improvement and cost savings initiatives.
- Organized backroom areas to maintain a clean and organized work environment.
Dock Crew Lead & Apparel Merchandiser
Dick's Sporting Goods, Inc
Columbia, SC
10.2010 - 10.2014
- Monitored truck loading and unloading activities to ensure proper handling and storage of goods.
- Maintained accurate records of shipments received or sent out from the dock area.
- Managed daily operations of the dock crew, including personnel scheduling and assigning tasks.
- Created an efficient filing system for tracking paperwork related to incoming and outgoing shipments.
Assistant Store Manager
Wal-Mart Supercenter
Ballentine, SC
01.2004 - 08.2010
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Organized weekly meetings with department heads to review progress on key objectives.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Coordinated with vendors to secure product availability at competitive prices.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Education
Bachelor of Science - Business Administration And Management
Malone University
Canton, OH05-2002
Skills
- Workforce Planning
- Operational Excellence
- Documentation
- Staff Supervision
- Safety oversight
- Operations Management
- Scheduling Coordination
- Warehouse Operations
- Task Delegation
- HR knowledge
- Team Training
Accomplishments
- Voted Best of Belk 2021, 2022, 2023, 2024
References
References available upon request.
Timeline
Operations Team Lead
Belk's Department Store
04.2021 - Current
Store FulFillment & Home Merchandiser
Belk Department Store
10.2018 - 04.2020
Supply Lead & Supply Associate
CarMax
10.2014 - 05.2018
Dock Crew Lead & Apparel Merchandiser
Dick's Sporting Goods, Inc
10.2010 - 10.2014
Assistant Store Manager
Wal-Mart Supercenter
01.2004 - 08.2010
Bachelor of Science - Business Administration And Management
Malone University
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