CHRISTIANNA HUGHES
Belzoni,MS
Summary
Dynamic and results-driven professional with 5+years of experience in outbound sales, customer service, and relationship building. Adept at executing contracts, achieving recruitment goals, and providing exceptional customer service to diverse stakeholders. Strong organizational skills, attention to detail, and a demonstrated ability to thrive in fast-paced, goal-oriented environments.
Overview
5
5
years of professional experience
Work History
Cashier/service TA
Walmart
Indianola, MS
04.2023 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Managed cash register operations, ensuring accurate cash handling.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Trained new cashiers on operational procedures and customer service standards.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Teleperformance
09.2022 - 02.2023
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted available products and services to customers during service, account management and order calls.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Resolution Coordinator
Walmart
07.2019 - 09.2022
- Drafted written responses to customer inquiries in a timely manner while following established guidelines.
- Specialized in negotiation and resolution of environmental conflicts involving natural resource allocation and regional development planning.
- Facilitated communication and collaboration among disputants using mediation methods.
Education
High School Diploma - undefined
Amanda Elzy High School
Skills
- Conflict resolution and problem-solving
- Payment Risk Analysis
- Confidentiality and professionalism
- Inbound & Outbound Calling
- Customer service
- Patience and empathy
- Cash handling
- Professionalism and courtesy
- Product knowledge
- Customer service experience
- Inbound customer service
- Customer service and support
- Work ethic and integrity
Timeline
Cashier/service TA
Walmart
04.2023 - 01.2024
Customer Service Representative
Teleperformance
09.2022 - 02.2023
Resolution Coordinator
Walmart
07.2019 - 09.2022
High School Diploma - undefined
Amanda Elzy High School