CHRISTIANNA KRUGER
Great Falls,MT
Summary
Dynamic, people-oriented professional dedicated to fostering strong customer relationships while effectively representing the organization. Possesses a robust work ethic, a swift learning ability, and meticulous attention to detail. Committed to creating a positive impact on colleagues and clients while managing multiple projects with precision and accuracy. Proven ability to thrive in fast-paced environments, ensuring excellence in every endeavor.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Administrative Coordinator
University Of Providence
07.2024 - Current
- Developed and maintained filing systems for electronic and paper documents
- Compiled information into spreadsheets for analysis purposes
- Provided technical support to staff regarding various administrative software applications
- Provided critical support during accreditation process for multiple programs
- Collaborated with team members to develop and implement processes
- Analyzed expenditures and allocated department budget in alignment with corporate objectives
- Conferred with other departments on projects involving multiple teams from different divisions
- Performed data entry tasks accurately with attention to detail
- Preserved high level of confidentiality regarding sensitive company information while executing daily duties.
- Utilized strong organizational skills to manage multiple tasks simultaneously in a fast-paced environment
- Provided administrative support for various departments, including data entry and document preparation
- Performed complex scheduling activities such as meeting coordination and travel arrangements for employees as well as high profile visitors
- Implemented efficient filing systems and processes to facilitate quick retrieval of information
- Drafted and proofread correspondence, memos, and other documents
- Conducted research and compiled data for reports and presentation
Office Associate
Great Falls RV Park
01.2022 - 07.2024
- Managed all aspects of RV campground office operations, including back office and client-facing operations
- Responsible for maintaining accurate records and payments in a computerized system
- Always providing exceptional customer service, with endless patience; assisting guests with local area information, amenities, RV park policies, as well as technical support
- Collaborated with maintenance staff to ensure a clean, safe, and welcoming environment.
- Excellent communication skills; able to effectively communicate technical information to non-technical team members and customers.
Executive Assistant to CEO
Open Door Counseling
08.2020 - 07.2021
- Provided high-level administrative support to the CEO by managing calendars, scheduling meetings, and coordinating travel arrangements
- Managed highly confidential and sensitive information with discretion and professionalism, constantly upholding strict confidentiality and ethical standards in all interactions and tasks
- Organized and executed company events and off-site meetings, ensuring all logistical details were handled seamlessly
Technical Service Representative
Printing Center USA
06.2019 - 08.2020
- Provided technical support to customers via phone, email, and chat, troubleshooting print file and proof issues to ensure timely resolution
- Demonstrated strong problem-solving skills and attention to detail in diagnosing and resolving technical and visual issues for a wide range of products
- Utilized knowledge of company products and services to provide training and guidance to customers in ordering various products and print materials
- Collaborated with engineering and product teams to escalate and address more complex technical issues, ensuring customer satisfaction
- Organized and maintained electronic and physical filing systems, maintaining a system that ensured easy access to important documents and information
- Assisted with preparing reports, presentations, and correspondence, demonstrating strong attention to detail and accuracy
Administrative Assistant
Douglas Finishing
10.2017 - 06.2019
Customer Service Rep/ Graphic Designer
Lakes Area Graphix
04.2015 - 10.2017
Secretary
Todd County Courthouse
10.2007 - 08.2010
Education
AAS - Communication, Art and Design
Alexandria Technical and Community College
Alexandria, MN05-2015
Skills
- Adobe Design Programs
- Print, Copy, Scan, Fax, Email
- Microsoft Office Suite
- Event planning and coordination
- Meticulous attention to detail
- Strong verbal and written communication
Accomplishments
- 2016-07-01, Silver Addy Award, Illustration, American Advertising Federation
- 2011-02-01, Silver Addy Award, Poster Design, American Advertising Federation
Certification
- 2018-10-01, Microsoft Excel Basics, Fred Pryor - Learned to use Excel efficiently, by utilizing its advanced features and functions.
- 2019-04-01, Managing Emotions Under Pressure, Fred Pryor - Learned techniques to increase self-awareness as well as tools to handle emotions positively.
Timeline
Administrative Coordinator
University Of Providence
07.2024 - Current
Office Associate
Great Falls RV Park
01.2022 - 07.2024
Executive Assistant to CEO
Open Door Counseling
08.2020 - 07.2021
Technical Service Representative
Printing Center USA
06.2019 - 08.2020
Administrative Assistant
Douglas Finishing
10.2017 - 06.2019
Customer Service Rep/ Graphic Designer
Lakes Area Graphix
04.2015 - 10.2017
Secretary
Todd County Courthouse
10.2007 - 08.2010
AAS - Communication, Art and Design
Alexandria Technical and Community College