Christianna Rameau
Decatur,GA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings.
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
2024
2024
years of professional experience
Work History
CNA - Certified Nursing Assistant
Cambridge Health Alliance
06.2021 - 12.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Sales Associate
CLEAR
06.2023 - 08.2023
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Resolved conflicts between staff members and community members in diplomatic manner.
- Served as organization ambassador at various charity events, promoting mission and values.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Coordinated volunteer program for organization, recruiting and training volunteers in best practices.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers to determine wants or needs.
- Maintained records related to sales for store management.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided accurate information about products, prices and services.
- Bagged or packaged purchases and wrapped gifts.
Server
Forest Galde senior living
07.2017 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Greeted guests and provided menus.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Teacher Assistant
Jumpstart AmeriCorps
Boston, Massachusetts
- Evaluated data and used measurements to plan, coordinate and advance student progress.
- Graded exams, assignments and essays and recorded grades.
- Communicated with parents and guardians about student daily activities, behaviors and related issues.
- Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
- Tutored students in course material to improve comprehension.
- Attended staff meetings, trainings and workshops as required.
- Notified instructors of errors or problems with assignments.
Education
High school diploma -
Northeast Metro Reg Voc
05.2021
Bachelor's degree - Health and society
UMass Dartmouth
Skills
- Vital Signs
- Patient Care (1 year)
- Senior Care
- Vital signs (1 year)
- Serving (4 years)
- Feeding Assistance
- Basic Life Support
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Dementia and Alzheimer's knowledge
- Taking multiples order at a time
- Order delivery practices
- Team member support
- Food inspection
- Table resetting
- Memory retention
- Special dietary requirements
- Food running
- Order management
- Retail loss prevention
- Product promotions
- Strategic planning
- Point of sale operation
- Client service
- Contract preparation
- Sales expertise
- Problem-solving skills
- Customer service
Languages
Haitian Creole, French, and English
Timeline
Sales Associate
CLEAR
06.2023 - 08.2023
CNA - Certified Nursing Assistant
Cambridge Health Alliance
06.2021 - 12.2023
Server
Forest Galde senior living
07.2017 - 03.2021
Teacher Assistant
Jumpstart AmeriCorps
High school diploma -
Northeast Metro Reg Voc
Bachelor's degree - Health and society
UMass Dartmouth