CHRISTIANNE LABOY
The Bronx,USA
Summary
Results-driven Sales Associate skilled in customer engagement and product recommendations. Demonstrates strong communication and time management abilities to enhance the shopping experience and maintain organized merchandise displays. Dedicated to exceptional service and team collaboration in fast-paced environments, consistently exceeding performance standards and sales targets.
Overview
1
1
Language
6
6
years of professional experience
Work History
Sales Associate Supervisor
Finish Line
03.2025 - Current
- Supervise a team of 5–15 associates, ensuring exceptional customer service and efficient daily operations.
- Coached and motivated employees to meet and exceed department sales goals, contributing to overall team performance.
- Delegate daily tasks and monitor team performance to maximize productivity.
- Executed visual merchandising strategies that enhanced product presentation and drove sales growth.
- Manage inventory by processing shipments, replenishing merchandise, and maintaining accurate stock levels.
- Resolved customer concerns professionally, ensuring a positive shopping experience and fostering customer loyalty.
- Assist with opening and closing procedures, cash handling, and daily operational responsibilities.
Sales Associate
Khols
08.2023 - 11.2024
- Demonstrated effective communication skills while interacting with customers and team members.
- Exhibited strong organizational skills to maintain an orderly and efficient workspace.
- Engaged with customers to understand their needs and enhance their shopping experience.
- Collaborated with team members to achieve common goals and improve workflow.
- Restocked shelves to maintain sufficient inventory levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers in finding products, addressing inquiries, and providing tailored product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained merchandise displays to enhance shopping environment and attract customer interest.
- Organization
Front Desk Receptionist
Celestial Auto Driving School
07.2021 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted customers and provided exceptional customer service.
- Welcomed customers with a friendly smile and positive attitude. and provided exceptional customer service.
- Arranged racks systematically to enhance product visibility and appeal. and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Assisted customers in finding desired products throughout the store. locate products and checked store system for merchandise at other sites.
- Greeted guests at front desk, managed check-in process, and engaged in conversations to create welcoming atmosphere.
- Answered multi-line phone system, responded to inquiries, and transferred calls to appropriate departments to ensure prompt assistance.
- Maintained files and records by implementing organized filing systems that enhanced accessibility and streamlined operations.
Sales Associate
Party City
07.2022 - 08.2022
- Assisted customers with product selection and seasonal merchandise.
- Organized merchandise displays and maintained store presentation.
- Located inventory across multiple store locations.
- Delivered friendly and efficient customer service.
Youth Care and Support Worker
Foster Youth Support
05.2020 - 07.2022
- Developed and implemented individualized care plans to address specific needs of each youth.
- Provided emotional support to at-risk youth, fostering trust and open communication.
- Facilitated group activities, promoting teamwork and social skills among participants.
- Monitored daily routines, ensuring safety and adherence to established protocols.
- Helped create a safe, structured and positive support environment focused on each child's individual needs.
Education
Biomedical Sciences - Biomedical Sciences
SUNY College At Plattsburgh
Plattsburgh, NYHigh School Diploma - undefined
Urban Assembly School For Media Studies
New York, NY06.2023
Skills
- Positive demeanor
- High energy
- Inventory management
- Great communication
- Organization
- Visual merchandising
- Effective communication
- Stockroom upkeep
- Energetic
- Positive attitude
Languages
English
Full Professional
Timeline
Sales Associate Supervisor
Finish Line
03.2025 - Current
Sales Associate
Khols
08.2023 - 11.2024
Sales Associate
Party City
07.2022 - 08.2022
Front Desk Receptionist
Celestial Auto Driving School
07.2021 - 09.2022
Youth Care and Support Worker
Foster Youth Support
05.2020 - 07.2022
High School Diploma - undefined
Urban Assembly School For Media Studies
Biomedical Sciences - Biomedical Sciences
SUNY College At Plattsburgh