Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christianne Wichterich

Slidell,LA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated mortgage professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Turn Down and Withdrawal Manager

Fidelity Bank D/b/a NOLA Lending
07.2016 - Current
  • Verifies the correct decision was made on RESPA withdrawal, denied and incomplete files and referred to portfolio when appropriate.
  • Assigns files to the TD Specialists for review and close out
  • Manages turn down team
  • Monitors and balances flow of files among team members
  • Assists team members to ensure accurate and timely file closure
  • Evaluates individuals for hire, termination, evaluations, coaching and salary adjustments
  • Maintains good working knowledge of policies, procedures, and guidelines
  • Furnishes training opportunities to team members
  • Distributes statement of denial to borrowers and loan officers within statutory timeframes
  • Executes duties as appointed by management

Senior Underwriter

Eustis Mortgage
09.2011 - 07.2016
  • Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
  • Review borrower ability to repay loan via credit history, assets, employment history and income.
  • Review appraisals to determine acceptance with standard appraisal practices and to confirm value is supported.
  • Communicated daily with various customers including but not limited to loan officers, appraisers, attorneys, and loan processors.
  • Complied with all FHA, VA, FHLMC, FNMA, Rural Development, private investor and Eustis Mortgage financial guidelines, policies and procedures to ensure the salability of loans and acceptable audits
  • Daily use of FHLMC LP, FNMA DU, and RD GUS systems
  • Thorough knowledge of FHA, VA, conventional and private investor lending practices required
  • VA LAPP and DE underwriter designations

Education

High School Diploma -

Slidell High School
Slidell, LA 70458

Skills

  • Client Satisfaction
  • Working with Teammates
  • Workload Prioritization
  • Daily Priorities
  • Maintaining Clean Work Areas
  • Operating Procedures and Policies

Accomplishments

  • Supervised team of 3 staff members.
  • Achieved outstanding audits by completing all file reviews with accuracy and efficiency.
  • Employee of the year
  • Chairman's Core Value Nominee
  • Director's Quarterly Core Value Award in Excellence
  • 46 years mortgage banking experience

Timeline

Turn Down and Withdrawal Manager

Fidelity Bank D/b/a NOLA Lending
07.2016 - Current

Senior Underwriter

Eustis Mortgage
09.2011 - 07.2016

High School Diploma -

Slidell High School

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Christianne Wichterich