Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Christiauna Caldwell

Covington,LA

Summary

To obtain a career that offers the ability to show my motivation to succeed and grow within a company both professionally and personally while maintaining an outgoing and positive personality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Finance Assistant

Friendly Powersports-Slidell, LA
02.2024 - Current
  • Responsible for reviewing and submitting credit applications
  • Strong closing on back end products for motorsports
  • Funding deals with multiple lenders
  • Proficient in using a multitude of software systems
  • Able to work quickly and efficiently
  • Great phone and in person skills
  • Ability to effectively communicate with customers in a positive manor.

Server/Bartender

Middendorf's Seafood Restaurant-Akers, LA
02.2023 - 02.2024
  • Providing an exceptional serving experience, at one of the fastest pace and largest seafood restaurants in Louisiana! Typical days are 12-hour shifts while standing
  • Customer satisfaction is my highest priority.

Military Police

Army National Guard-Carville, LA
05.2016 - 05.2023
  • Team Leader in my squad
  • Leads and supervises my team of 3 to 5 soldiers
  • Responsible for maintaining and enforcing 100% accountability of the teams' weapons and equipment
  • Supervises individual and team level training
  • Assists the squad leader in planning, coordinating and supervising activities that the team is assigned to accomplish
  • Working as a team to serve/protect my country and state in times of crisis
  • Training with multiple weapons and knowledge of how to protect myself and fellow brothers and sisters in arms.

Manager of Client Services

Grade Potential Tutoring-Covington, LA
03.2022 - 02.2023
  • Responsible for talking with prospective clients who call in to learn about our services, educate them on our process, and then SIGN THEM UP! Manage inbound and outbound calls
  • Following up with clientele to guarantee complete customer satisfaction
  • Maintaining an upbeat and positive attitude
  • Proficient use of CRM to keep records of conversations, and any form of contact with customers.

Business Development Specialist

Bill Hood Chevrolet-Covington, LA
03.2021 - 03.2022
  • Connect and work with clients who show interest in our inventory
  • Manage inbound and outbound calls
  • Scheduling and confirming appointments for customers to come in and work with our sales staff
  • Following up with clientele to ensure complete customer satisfaction
  • Proficient with our system Reynolds and Reynolds, keeping records of conversations, and any form of contact with customers
  • Generating leads from Kelley Blue Book customers
  • Proficient use of CRM and familiar with use of Word Documents.

Sales Associate

Bill Hood Chevrolet-Covington, LA
02.2020 - 03.2022
  • Establish and maintain healthy relationships with clientele
  • Market and promote through different platforms including social media, telecommunications and word of mouth to optimize efficiency and meet personal sales goals
  • Work with customers from every type of lifestyle to establish their wants and needs with personal budgets.

Construction Laborer

McDermott-Willis, TX
07.2019 - 11.2019
  • Making sure to maintain the cleanliness of the construction site
  • Required to lift up to 50 lbs
  • Of material
  • OSHA certified
  • 10-hour days 5 to 7 days a week.

Server

Crabby Shack-Mandeville, LA
11.2018 - 03.2019
  • Ensure customers were always happy; by providing outstanding customer service! Always prepared to work in a fast pace environment while being able to multitask and provide customers with a great experience with myself and the restaurant
  • A typical work day consisted of working 6-to-12-hour shifts, while being able to stand all day and lifting up to 25 lbs.

Server/Bartender

Middendorf's Restaurant-Akers, LA
05.2015 - 10.2018
  • Moving my way up from a hostess, to a food runner, to a bartender, finally to become a server! Not just any normal server, but one at one of the fastest pace and largest restaurants in Louisiana
  • Typical days were 12-hour shifts while standing
  • Customer satisfaction was the highest priority.

Education

High school diploma -

Albany High School
Albany, LA
05.2013

Skills

  • Time Management
  • Financial software
  • Proactive and Self-Motivated
  • Cash Management
  • Skilled in [Software]
  • Microsoft Excel
  • Contract Negotiation and Closing Tactics
  • Business Development
  • Customer Service

Certification

First Aid Certification

Assessments

  • Sales skills, 01/01/22, Proficient
  • Customer focus & orientation, 01/01/23, Proficient
  • Attention to detail, 12/01/23, Proficient

Timeline

Finance Assistant

Friendly Powersports-Slidell, LA
02.2024 - Current

Server/Bartender

Middendorf's Seafood Restaurant-Akers, LA
02.2023 - 02.2024

Manager of Client Services

Grade Potential Tutoring-Covington, LA
03.2022 - 02.2023

Business Development Specialist

Bill Hood Chevrolet-Covington, LA
03.2021 - 03.2022

Sales Associate

Bill Hood Chevrolet-Covington, LA
02.2020 - 03.2022

Construction Laborer

McDermott-Willis, TX
07.2019 - 11.2019

Server

Crabby Shack-Mandeville, LA
11.2018 - 03.2019

Military Police

Army National Guard-Carville, LA
05.2016 - 05.2023

Server/Bartender

Middendorf's Restaurant-Akers, LA
05.2015 - 10.2018

High school diploma -

Albany High School

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Christiauna Caldwell