Christie Cadet
Brockton,MA
Summary
People & Operations leader with 8+ years of experience driving organizational efficiency, HR compliance, and executive productivity across finance, government, staffing, and security environments. Proven ability to scale operations, improve workflows, manage multimillion-dollar budgets, and support executive leadership through data-driven decision-making. Known for optimizing people processes, managing cross-functional projects, and delivering measurable improvements in performance, compliance, and employee experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
People & Operations Manager
RBC Global Asset Management
Boston, MA
02.2025 - Current
- Manage end-to-end operational support for 11 senior business partners, optimizing calendars, travel logistics, and executive meetings to improve leadership efficiency.
- Oversee service provider invoicing, expense audits, and payments, ensuring financial accuracy and adherence to internal controls.
- Lead office facilities projects and upgrades, coordinating vendors and internal stakeholders while managing tenant improvement (TI) budgets within landlord and corporate guidelines.
- Partner with HR and Compliance to support onboarding, offboarding, and records management, strengthening audit readiness.
- Redesigned office procedures and workflows, reducing administrative bottlenecks and improving day-to-day operational flow.
Human Resources Generalist
MISPRO
03.2023 - 12.2024
- Served as a trusted HR partner to executives, managing confidential employee data while supporting a fully remote workforce.
- Conducted file audits and compliance reporting, improving accuracy and regulatory alignment across US and Canada operations.
- Administered payroll, benefits, and insurance documentation for multi-region employees, ensuring timely and error-free processing.
- Led full-cycle recruitment, onboarding, and orientation, supporting company growth and talent retention.
- Coordinated executive travel, company-wide meetings, presentations, and recognition programs, enhancing employee engagement and leadership visibility.
Senior Benefits Administrator
City Hall of Worcester
Worcester, MA
12.2022 - 03.2023
- Administered comprehensive employee benefits programs, serving as the primary liaison with vendors and providers.
- Led open enrollment planning and presentations, increasing employee understanding and participation.
- Managed leave administration (LOA, FMLA) and ensured ongoing compliance with municipal and state regulations.
Human Resources Manager
Norton Staffing & Recruiting Group
Cohasset, MA
11.2021 - 12.2022
- Directed HR operations including talent acquisition, payroll, and HRIS management, supporting internal teams and client staffing needs.
- Streamlined HR workflows and records management, improving reporting accuracy and operational efficiency.
- Delivered data-driven insights to leadership, supporting workforce planning and business decisions.
Supervisor, Concierge & Security Operations
Northeast Security Inc.
Fenway, MA
10.2019 - 09.2021
- Managed daily security operations and emergency response protocols across high-traffic environments.
- Implemented medical response and emergency preparedness procedures, reducing incident response times.
- Built partnerships with law enforcement and supported large-scale security contracts and technology rollouts.
Assistant Program Manager
BAMSI
Brockton, MA
01.2018 - 12.2019
- Oversaw staff scheduling, supervision, and program operations for residential and community-based services.
- Coordinated individualized service plans (ISPs), ensuring compliance with care standards and regulatory requirements.
- Collaborated on operational, financial, and legal matters to maintain quality of care and program sustainability.
Executive Administrative Assistant
Amada Senior Care
Dedham, MA
03.2017 - 09.2019
- Provided high-level administrative support to executive leadership, managing calendars, travel, and operational logistics.
- Maintained organized file systems and operational documentation to support compliance and reporting.
- Coordinated caregiver credentialing and client care plans, supporting service quality and operational continuity.
Education
Master of Business Administration - Finance
Southern New Hampshire University
05.2026
Master of Science - Project Management
Southern New Hampshire University
Bachelor of Science - Business Management
University of Massachusetts Boston
Associate of Science - undefined
Massasoit Community College
Skills
- People & Operations Management
- Compliance, Audits & Risk Mitigation
- Project & Program Management
- Budget & Vendor Management
- HRIS, Payroll & Benefits Administration
- Process Improvement & Automation
- Executive & C-Suite Support
- Talent Acquisition & Workforce Planning
Accomplishments
- Led recruitment for executive, management, and administrative roles across multiple industries.
- Managed onboarding, open enrollment, training programs, and workforce transitions, including layoffs.
- Planned and executed corporate events, conferences, and large-scale employee programs.
- Managed workspace expansions and office upgrades, coordinating IT, vendors, and leadership teams.
- Founded “The Royal Delux” event planning and party rental business; successfully executed 100+ events.
Certification
- Real Estate Salesperson
- Event Planner
- Hospitality Management
LANGUAGES
Fluent: English, French, Haitian Creole
Intermediate: Spanish
Timeline
People & Operations Manager
RBC Global Asset Management
02.2025 - Current
Human Resources Generalist
MISPRO
03.2023 - 12.2024
Senior Benefits Administrator
City Hall of Worcester
12.2022 - 03.2023
Human Resources Manager
Norton Staffing & Recruiting Group
11.2021 - 12.2022
Supervisor, Concierge & Security Operations
Northeast Security Inc.
10.2019 - 09.2021
Assistant Program Manager
BAMSI
01.2018 - 12.2019
Executive Administrative Assistant
Amada Senior Care
03.2017 - 09.2019
Master of Business Administration - Finance
Southern New Hampshire University
Master of Science - Project Management
Southern New Hampshire University
Bachelor of Science - Business Management
University of Massachusetts Boston
Associate of Science - undefined
Massasoit Community College