Christie Casorla

• Managed tenant relations and addressed concerns promptly to enhance community satisfaction and retention rates.
• Coordinated property maintenance activities and vendor services, ensuring compliance with safety standards and operational efficiency.
• Conducted regular property inspections to identify maintenance issues, leading to improved property conditions and tenant experiences.
• Developed and implemented marketing strategies to attract potential tenants, resulting in reduced vacancy rates.
• Created customized reports for clients on property performance, market trends, and investment opportunities, supporting informed decision-making processes.
• Scheduled outside contractors for major maintenance issues.
• Leveraged strong negotiation skills to secure favorable contracts with vendors and service providers, resulting in cost savings for managed properties.
• Enhanced the company''s reputation by consistently providing exceptional customer service to clients and tenants.
• Maintained current contract files as prescribed by company contract policies and procedures.
• Promptly responded to tenant complaints and concerns for over [Number] properties.
• Successfully managed a diverse commercial real estate portfolio consisting of office buildings, retail centers, and industrial facilities.
• Coordinated with legal counsel to resolve disputes swiftly while minimizing negative impact on business operations or client satisfaction levels.
• Communicated with landlord regarding building and tenant issues.
• Reduced operating costs through effective budget management and negotiation with vendors, leading to significant savings.
• Streamlined office processes by implementing new filing systems and organizational tools, resulting in increased efficiency.
• Served as a liaison between department heads to resolve inter-departmental issues promptly for seamless collaboration across functions.
• Negotiated favorable contract terms with suppliers, resulting in cost savings without compromising quality or service levels.
• Mentored junior staff members in administrative best practices, contributing to overall improvement in team capabilities.
• Managed complex projects involving cross-functional teams, ensuring timely completion within budget constraints.
• Established strong relationships with clients, fostering trust and loyalty that contributed to client retention and business growth.
• Verified customer information for orderly, up-to-date online systems.
• Organized and updated databases, records and other information resources.
• Created organized filing system to manage department documents.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Liaison for the board of directors and Homeiwners, followed procedure according to associations bylaws cc and R and rules and regulations. Annual davis sterling act legal seminar, attended association meetings, took minutes, sent approved copies to members, gathered required disclosure and association governing documents for sales off units. Manged onsite personal, acquired bids for construction projects, managed construction projects. Scheduled entry with homeowner, attended annual meetings, tallied votes announced new board. Drafted annual budgets for approval, answered Homeiwners calls, complaints, and maintenance work orders. Experience in rewrites if association governing documents and voting procure for Homeiwners to adopt the updated versions.b maintained lit files according to governing docs...

• Ensured timely completion of projects by establishing clear objectives, milestones, and monitoring progress closely.
• Developed strong relationships with key clients, resulting in long-term partnerships and increased revenue.
• Chaired regular meetings with stakeholders across various departments to ensure alignment on project goals, timelines and deliverables.
• Negotiated favorable contract terms with vendors on behalf of clients, resulting in cost savings and improved service offerings.
• Managed a diverse portfolio of clients, ensuring timely delivery of high-quality services tailored to individual needs.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Developed detailed plans based on broad guidance and direction.

• Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
• Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
• Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
• Reduced employee turnover rates with comprehensive onboarding programs and ongoing professional development opportunities.

• Assisted upper management in developing long-term strategies for improving overall plant reliability by providing input based on past experiences.
• Coordinated emergency response efforts during unexpected breakdowns, mitigating risks to personnel safety and production timelines.
• Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.
• Improved equipment uptime by implementing preventive maintenance schedules and coordinating routine inspections.
• Attended [Number] on-site meetings with subcontractors and clients per month.
• Supervised day-to-day activities of [Number]-person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
• Kept projects on schedule and within budget while serving as project leader.
• Held construction progress and regular status meetings with project team.
• Managed change orders effectively to minimize disruptions to project schedules while accommodating client requirements or unforeseen conditions onsite.
• Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
• Developed and maintained positive relationships with clients and other stakeholders.