Christie Collins
Summary
Database and operations professional with experience managing complex systems, ensuring data integrity, generating strategic reports, and supporting organizational operations. Skilled in CRM management, constituent record maintenance, reporting, cross-functional collaboration, and process improvement. Known for delivering responsive, high-quality constituent and customer support. Proven track record of maintaining accurate records and improving workflow efficiency.
Overview
33
33
years of professional experience
Work History
Enrollment Database Manager
Girls Preparatory School
06.2007 - 06.2025
- Managed enrollment and admissions systems, ensuring accuracy, consistency, and data integrity.
- Managed comprehensive admission process, including tracking applications, retrieving recommendations and grades, entering financial aid data, and generating enrollment contracts.
- Oversaw data tracking and reporting to support admissions and business office operations.
- Collaborated across departments to reduce process friction and improve operational efficiency.
- Served as primary contact for prospective families, guiding them through the admissions process while providing technical support to ensure a smooth and positive experience.
- Coordinated event registration, attendance tracking, and reporting for admissions-related events.
Sales Account Team Specialist
CUNA Mutual Group
01.2003 - 06.2007
- Facilitated coordination of client activities for multiple account managers in a fast-paced sales environment.
- Prepared executive-level presentations, reports, and product materials for client meetings.
- Coordinated travel, meetings, conference calls, and corporate events.
- Resolved internal and external client issues with professionalism and efficiency.
- Managed a wide range of administrative and operational responsibilities.
Administrative Assistant
Central Park, Inc.
06.1997 - 11.2000
- Provided executive-level support to senior leadership, including president, controller, and area managers.
- Tracked sales performance and company revenue data to support business decisions.
- Assisted with marketing initiatives and catered events, emphasizing customer satisfaction.
- Managed front office operations, including correspondence, multi-line phone systems, and supply procurement.
- Served as the first point of contact for customers and visitors.
Administrative Assistant
Standard Iron, Inc.
06.1992 - 06.1997
- Supported project managers and engineering teams with administrative and operational tasks.
- Monitored weekly cost reports for production and field operations.
- Assisted in budget development and expense tracking.
- Coordinated vendor relations for equipment maintenance and purchasing.
Education
CNA Certification -
Georgia Northwestern Technical College
Diploma -
East Ridge High School
Skills
- Data Integrity Management
- Reporting & Data Analysis
- List Pulling & Query Development
- Enrollment Operations
- CRM Management
- Blackbaud
- HubSpot
- Microsoft Office (Excel, Word, PowerPoint)
- Google Workspace (Sheets, Docs)
Timeline
Enrollment Database Manager
Girls Preparatory School
06.2007 - 06.2025
Sales Account Team Specialist
CUNA Mutual Group
01.2003 - 06.2007
Administrative Assistant
Central Park, Inc.
06.1997 - 11.2000
Administrative Assistant
Standard Iron, Inc.
06.1992 - 06.1997
CNA Certification -
Georgia Northwestern Technical College
Diploma -
East Ridge High School