TREVON CHEATHAM
Alexandria,VA
Summary
Detail-oriented Human Resource Specialist specializing in HR compliance and employee relations. Expertise in managing recruitment processes and payroll operations with precision. Adept at creating a supportive work environment that promotes employee engagement and aligns with organizational goals.
Overview
16
16
years of professional experience
Work History
Site Security Manager
Strategic Resources, Inc.
Charlottesville, VA
01.2026 - Current
- Ensured accountability and control of military ID cards and CACs for active components, National Guard, Reserve, retirees, family members, and dependents, while safeguarding sensitive identification.
- Issued ID cards with 100% accuracy by verifying recipient eligibility before completion.
- Completed ID card and CAC issuance tasks by reviewing source documents, confirming eligibility, and explaining entitlements.
- Reviewed and reconciled DEERS records based on inquiries, updated DEERS/RAPIDS promptly within one hour, and resolved discrepancies efficiently within two business days.
- Assisted customers by explaining eligibility requirements and processing applications to verify eligibility.
- Provided quality customer service to active-duty military, reserve, National Guard, military retirees, family members, civilians, and contractors, ensuring satisfaction with ID card services.
- Scheduled appointments by phone, email, or DMDC centralized ID card scheduler, and updated the online calendar daily with same-day replies to requestors.
- Interpreted Department of Defense Instruction 1000-13 and DoDI 1000.13, Volumes 1 through 3.
Distribution Admin Clerk
Avis Budget Group
Honolulu, HI
11.2023 - 07.2024
- Managed car registrations and processing of new/used car paperwork, including license plates, stickers, and key storage.
- Coordinate the movement of vehicles between locations and maintain records of car movements.
- Coordinating the entry and exit of vehicles in the rental fleet.
- Processed invoices, handled phone communications, and coordinated with internal and external parties.
- Delivered clerical support to rental fleet department, ensuring efficient operations.
Barber Stylist
SuperCuts
Honolulu, HI
09.2022 - 04.2023
Phlebotomist
Blood Bank of Hawaii
Honolulu, HI
01.2021 - 03.2021
- Balanced production, donor care, and quality requirements to consistently meet daily blood collection goals
- Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused
- Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
- Cultivated a positive atmosphere and collaborated with co-workers to enhance donor experience and encourage repeat donations
- Interacted proactively and compassionately with internal and external customers, ensuring a positive and supportive environment
- Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors.
- Supported team members by fostering a collaborative environment – show up for every shift and give 100% while you're there
Service Sales Representative
Cintas
Kansas City, MO
11.2019 - 10.2020
- Managed and expanded customer accounts in Rental Division to enhance client relationships.
- Built rapport with key decision makers, ensured quality standards, and proactively addressed customer concerns.
- Drove truck along established route, servicing existing customer base to maintain satisfaction.
- Deliver and pick up uniforms, shop towels, chemical cleaning products and other rental items.
Service Manager
Bridgestone Retail Operations
Augusta, GA
05.2018 - 11.2019
- Building Customer Satisfaction & Loyalty.
- Engaged in all aspects of store operations to ensure smooth functioning and customer satisfaction.
- Communicate accurately to sales teammates and technicians to establish time commitments that meet our standards and exceed the standards of our BOSS (the customer).
- Following proper checkout procedures: explaining all warranties and options to the BOSS (the customer), thanking them for their visit and conveying our true appreciation for their business.
- Documented customer needs and determined optimal responses and solutions for diverse situations.
- Creating Results for Teammates, Customers, and the Company.
- Took on additional responsibilities to align with and support team goals.
Human Resource Sergeant
U.S. Army
Fort Leonard Wood, MO
12.2015 - 11.2017
- Coordinated recruitment efforts and facilitated onboarding processes for new soldiers.
- Managed personnel records and ensured compliance with Army regulations.
- Conducted training sessions on policies and procedures for military staff.
- Applied management concepts to enhance organizational communication and interpersonal skills; employed management processes and decision-making principles to support planning efforts
Human Resource Specialist
U. S. Army
Fort Hood, Texas
12.2012 - 12.2015
- Managed employee onboarding and orientation processes for new recruits.
- Administered benefits programs and responded to employee inquiries.
- Conducted training sessions on policies and compliance for personnel.
- Facilitated incentive programs and contests to enhance production goal achievement.
- Created tools to track personal accountability and monitor progress of deals and completed contracts.
Combat Engineer
U. S. Army
Bamberg
05.2010 - 12.2012
- Coordinated port visits and fleet operations to ensure operational readiness and enhance mission effectiveness.
- Executed mine detection and neutralization procedures to enhance safety during missions.
- Performed reconnaissance operations in Afghanistan.
- Trained and instructed subordinates and supported units to improve mission capabilities during Operation Enduring Freedom.
- Utilized advanced negotiation techniques to defuse hostile situations in high-stress environments. with superior negotiation techniques.
- Reviewed and edited correspondence for accuracy and compliance before submission for signature.
Education
College -
Hawaii Institute of Hair Design
Honolulu, HI06-2022
High School Diploma -
Green Sea Floyds High School
Green Sea, SC01-2009
Skills
- Security policy compliance
- Security clearance processing
- Security clearance applications
- Incident report documentation
- Operational readiness assessment
- Records management
- Records processing supervision
- Employee onboarding
- Recruitment and staffing
- Performance management
- Change management
- MS Office proficiency
- SharePoint software proficiency
- Project management
- Operational reporting
- Data integrity management
- Team building
- Safety training
- Emergency response training
- Data integrity management
Additional Information
ACTIVITIES AND HONORS Afghanistan Campaign Medal w/ Two Campaign Stars, Army Commendation Medal (ARCOM)-3, Army Achievement Medal (AAM)-3, NATO Medal-1, Meritorious Unit Commendation (MUC) -1, Army Superior Unit Award-1, Army Good Conduct Medal (AGCM)-2, National Defense Service Medal (NDSM)-1, Global War on Terrorism Service Medal-1, Armed Forces Service Medal-1, Non Commissioned Officer Professional Development Ribbon-2, Army Service Ribbon-1, Overseas Service Ribbon (OSR) -3, Combat Action Badge (CAB) -1, Expert Marksmanship Badgew/ Rifle Bar-1, Drivers/Mechanics Badge w/ Driver-Wheeled Vehicle Clasp (DRV/MECH) -1
Timeline
Site Security Manager
Strategic Resources, Inc.
01.2026 - Current
Distribution Admin Clerk
Avis Budget Group
11.2023 - 07.2024
Barber Stylist
SuperCuts
09.2022 - 04.2023
Phlebotomist
Blood Bank of Hawaii
01.2021 - 03.2021
Service Sales Representative
Cintas
11.2019 - 10.2020
Service Manager
Bridgestone Retail Operations
05.2018 - 11.2019
Human Resource Sergeant
U.S. Army
12.2015 - 11.2017
Human Resource Specialist
U. S. Army
12.2012 - 12.2015
Combat Engineer
U. S. Army
05.2010 - 12.2012
College -
Hawaii Institute of Hair Design
High School Diploma -
Green Sea Floyds High School