Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christie Cooper

Claremore,OK

Summary

Dedicated professional with demonstrated strengths in customer service and time management. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

23
23
years of professional experience

Work History

Delivery Driver

Spark
Claremore , OK
09.2023 - Current
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Consult Specialist

Sono Bello
Kirkland, Washington
01.2022 - 09.2023
  • Delivered accurate organizational information about products, services and procedures
  • Complied with data security and confidentiality policies to safeguard customer information
  • Completed high volume of inbound and outbound calls within deadlines
  • Assessed customer needs and escalated calls to specific departments
  • Displayed positive, professional and empathetic tone to deliver consistently superior service
  • Navigated multiple computer applications while conversing with customers.
  • Researched and analyzed customer feedback to identify areas of improvement.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Collaborated with team members to develop effective sales plans.

Delivery Driver

Grubhub
01.2018 - 01.2022
  • Followed scanning, tracking and documentation procedures to avoid errors
  • Loaded packages safely to minimize damage or reduce injury
  • Interacted with members of public politely and professionally
  • Lifted boxes weighing up to 50lbs repeatedly throughout shifts
  • Used handheld device to scan orders, obtain route information and navigate
  • Met deadlines while working autonomously in fast-paced environment
  • Adhered to delivery instructions to properly collect and deliver products
  • Delivered highest level of service to satisfy and retain customers.

Family Manager

Self-employed
Claremore, OK
01.2001 - 01.2017
  • Efficiently managed time by prioritizing tasks, resulting in increased productivity and timely project completion.
  • Demonstrated strong ability to multitask
  • Managed and monitored budgeting processes for multiple projects
  • Planned and executed successful events
  • Educated and guided students through personalized curriculum while ensuring a conducive learning environment.

Education

Diploma -

Claremore High School
05.1998

Bachelor of Science - Clinical Psychology

Husson University
Bangor, ME

Skills

  • Social perceptiveness
  • Conflict resolution
  • Ability to multitask
  • Positive attitude
  • Time management
  • Relationship building
  • Customer service
  • Goods Transport
  • Product Promotion
  • Quality Assurance
  • Sales expertise

Accomplishments

  • At my previous company, I consistently excelled and earned a promotion within just seven months of starting.

Timeline

Delivery Driver

Spark
09.2023 - Current

Consult Specialist

Sono Bello
01.2022 - 09.2023

Delivery Driver

Grubhub
01.2018 - 01.2022

Family Manager

Self-employed
01.2001 - 01.2017

Diploma -

Claremore High School

Bachelor of Science - Clinical Psychology

Husson University

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Christie Cooper