Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Jacob Clearwater

Kannapolis,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. The candidate is a hardworking individual who knows how to manage their time and knows how to work without supervision of a manager. The candidate knows how to meet expectations put on them and work extra to meet those expectations so they get done on time. The candidate doesn't need to be motivated or pushed to work hard they am very self motivated. The candidate just finished their associates in Information Technology and is currently continuing their education to achieve their bachelors in Cyber Security at Full Sail University

Overview

8
8
years of professional experience

Work History

Delivery Driver

FedEx Ground
07.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Delivery upwards of 250 parcels in a day

Pipefitter

BVS Systems
03.2020 - 07.2020
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
  • Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
  • Installed new systems and connected piping to existing components by welding, bolting and threading.
  • Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.

Merchandiser

Cheerwine
07.2018 - 03.2020
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Established strong vendor relationships to maintain and support business.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Monitored store traffic and customer engagement to determine display effectiveness.

Laborer

Triad Landscapes
10.2017 - 07.2018
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Crew Leader

Diamond Landscaping
03.2016 - 10.2017
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Cleaned and maintained tools, equipment and worksites.

Education

Bachelor of Cyber Security - Cyber Security

Full Sail University
Winter Park, FL
09.2024

Associates in Information Technology - Information Technology

Full Sail University
Winter Park, FL
09.2023

Skills

  • Speaking
  • Monitoring
  • Negotiation
  • Customer Relationships
  • Package Location and Tracking Software
  • Serve Customers
  • Strong Working Relationships
  • Dependability and Honesty
  • Commercial Driving Experience
  • Social Perceptiveness
  • Communication and Interpersonal Skills
  • Critical Thinking
  • Licensing Requirements
  • Operation and Control
  • Verbal and Written Communication
  • Attention to Detail
  • Client Relationship Management
  • Complex Problem-Solving
  • Time Management

Timeline

Delivery Driver

FedEx Ground
07.2020 - Current

Pipefitter

BVS Systems
03.2020 - 07.2020

Merchandiser

Cheerwine
07.2018 - 03.2020

Laborer

Triad Landscapes
10.2017 - 07.2018

Crew Leader

Diamond Landscaping
03.2016 - 10.2017

Bachelor of Cyber Security - Cyber Security

Full Sail University

Associates in Information Technology - Information Technology

Full Sail University

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Jacob Clearwater