Christie Crawford
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure any open position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Keyholder
Pets Plus Natural
11.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened inventory boxes and restocked shelves.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw team of 10 employees.
Transportation Security Officer
Transportation Security Administration, TSA
12.2022 - 11.2023
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Demonstrated adaptability and flexibility by rotating between various security functions as needed.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
Keyholder
Pets Plus Natural
03.2022 - 12.2022
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
Associate Mechanical Assembler
KNF Neuberger
11.2020 - 03.2022
- Increased assembly accuracy by meticulously following blueprints, schematics, and engineering specifications.
- Ensured timely completion of projects, effectively managing time and prioritizing tasks according to deadlines.
- Contributed to a safer work environment by maintaining clean and organized workstations and complying with safety regulations at all times.
- Enhanced worker skills through continuous learning and knowledge sharing with colleagues, leading to improved overall performance across the team.
- Read and interpreted blueprints, schematics and drawings to assemble parts and products.
- Performed repeated tasks while sitting or standing over extended periods of time.
- Verified part numbers and placed parts in appropriate shipping containers.
- Tested electrical wiring, pumps and other components in engines for proper functionality.
- Disassembled and inspected more than 150 machines daily.
Keyholder
Pets Plus Natural
09.2020 - 11.2020
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Strengthened team morale by fostering a positive work environment and offering constructive feedback.
- Assisted with staff training initiatives, ensuring new hires were well-equipped for success in their roles.
- Managed cash register operations accurately, balancing daily transactions and making bank deposits as needed.
- Facilitated clear communication between staff members, fostering collaboration, and teamwork within the store environment.
- Oversaw employee schedules ensuring adequate staffing levels were maintained during peak periods.
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Processed cash, credit, debit, and check payments.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Opened inventory boxes and restocked shelves.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Data Entry
Empire Delivery
06.2018 - 03.2020
- Completed data entry and filing to keep records updated for easy retrieval.
- Used electronic systems for data entry, tracking and analysis.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Answered phone calls, relayed messages, scanned documents and completed data entry.
- Performed data entry and other administrative duties in support of office staff.
Kennel/Cashier
Pets Plus Natural
09.2013 - 06.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Lifted up to 80 pounds at once.
Education
No Degree - Nursing
Holy Family University
Philadelphia, PA05.2021
No Degree - Psychological & Social Science
Penn State Abington
Abington, PA05.2019
No Degree - Criminal Justice/ Sports Marketing & Management
Holy Family University
Philadelphia, PA05.2017
No Degree - Forensic Science
Cedar Crest College
Allentown, PA05.2016
High School Diploma -
Archbishop Ryan High School
Philadelphia, PA06.2012
Skills
- Hard-Working Mindset
- Multi-Tasking Strength
- Team Player
- Good Communication Skills
- Computer Literate
- Adaptability
- Interpersonal Skills
- Active Listening
- Customer Service Excellence
- Reliability
- Professionalism
Cheerleading Coach
I used to coach Grade School Cheerleading for about 10 years. It helped me get into a leading mindset. I started coaching pee-wee girls, which were in 1st-2nd grade. As the years went on, I coached 5th-6th grade girls and then 7th-8th grade girls. All the teams were different in their own way so I needed to adapt to each teams needs. We went to the NHSCC (National High School Cheerleading Championship) 2 years in a row. We didn't make it to finals the first year, but the next year we were 8th in the nation. It was an amazing experience watching all of them grow into the ladies they are today. Most of the girls I coached have been on my team since they were pee-wees. Now they have their own high school cheerleading experiences and some of them are graduating seniors this year. I was proud to call myself a coach and I definitely miss the rush of competition.
Timeline
Keyholder
Pets Plus Natural
11.2023 - Current
Transportation Security Officer
Transportation Security Administration, TSA
12.2022 - 11.2023
Keyholder
Pets Plus Natural
03.2022 - 12.2022
Associate Mechanical Assembler
KNF Neuberger
11.2020 - 03.2022
Keyholder
Pets Plus Natural
09.2020 - 11.2020
Data Entry
Empire Delivery
06.2018 - 03.2020
Kennel/Cashier
Pets Plus Natural
09.2013 - 06.2018
No Degree - Nursing
Holy Family University
No Degree - Psychological & Social Science
Penn State Abington
No Degree - Criminal Justice/ Sports Marketing & Management
Holy Family University
No Degree - Forensic Science
Cedar Crest College
High School Diploma -
Archbishop Ryan High School
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