Christie Gillette
Denver,Colorado
Summary
Diligent and detail-oriented Health Services Scheduler with three years' experience in continuing care, specializing in indirect staff management. Seeking to further develop skill sets in a new role as Assisting Living Manager.
Overview
8
8
years of professional experience
Work History
Health Services Scheduler
Erickson Senior Living
Highlands Ranch, Colorado
10.2021 - Current
- Organize and post schedules based on staffing needs, ensuring optimal coverage and efficiency based on resident needs
- Manage employee time cards, closing payroll and ensure accurate and timely processing
- Consistently send communication to all employees regarding staffing updates, maintaining clear and effective information flow
- Organize staffing meetings to ensure leaders are aware of potential needs and changes
- Assist in planning and organizing staff events to enhance team morale and engagement
- Form relationships with residents by assisting with connection calls to understand and report new concerns to the correct contact, ensuring resident satisfaction
- Manage HPPD reports to verify staffing ratios are in line with budget.
General Service Coordinator
Erickson Senior Living
Highlands Ranch, Colorado
04.2021 - 10.2021
- Assist with office work, filing and distribution of interoffice mail
- Answer calls, take requests and follow up on work orders from residents and staff
- Enter, distribute and complete all work orders generating reports as needed
- Maintain the schedules and work orders for Housekeeping
- Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes
- Maintain inventory of office supplies for General Services.
Marketing Coordinator
Navitar
Rochester, New York
03.2016 - 02.2020
- Planned and coordinated international and domestic tradeshows, including logistics and shipment of materials
- Optimize digital presence through Twitter, Facebook and LinkedIn
- Communicated closely within all departments of the company, including the marketing department, upper management and sales
- Created and maintained the company intranet and website
- Content creation of marketing materials including flyers, sales collateral, trade show materials and graphics
- Greet customers, answer and direct calls.
Education
Master of Science (M.S.) - Marketing
State University of New York at Fredonia
Fredonia, New York05.2014
Associate in Science (A.S.) - Liberal Arts
Monroe Community College
Rochester, New York05.2012
High School -
Honeoye Falls-Lima High School
Honeoye Falls, New York05.2010
Skills
- Leadership
- Communication
- Customer Service
- Organization
- Problem Solving
- Time Management
Languages
English
Timeline
Health Services Scheduler
Erickson Senior Living
10.2021 - Current
General Service Coordinator
Erickson Senior Living
04.2021 - 10.2021
Marketing Coordinator
Navitar
03.2016 - 02.2020
Master of Science (M.S.) - Marketing
State University of New York at Fredonia
Associate in Science (A.S.) - Liberal Arts
Monroe Community College
High School -
Honeoye Falls-Lima High School
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