Excelling in client service and relationship building. Proficient at problem-solving and teamwork, enhancing customer satisfaction and loyalty. Skilled in spiritual guidance and Indigenous traditions, fostering trust and collaboration in diverse settings.
Overview
10
10
years of professional experience
Work History
Sales Associate
Journeys a Center for Your Soul
Salem, OR
03.2021 - 02.2024
I personally crafted and filled medicine bags for customers seeking spiritual guidance
Every morning smudge building
Assisted customers with their spiritual product selection and provided personalized recommendations.
Maintained merchandise displays to enhance visual appeal and drive sales.
Collaborated with team members to achieve daily sales goals and optimize customer service.
Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
Participated in inventory management, including stock replenishment and organization.
Supported training of new staff by sharing best practices in customer engagement techniques.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about spirituality accessories, and merchandise care.
EVS
Salem Health
Salem, OR
07.2017 - 08.2018
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Native Service Provider
Oregon State Hospital
Salem, OR
12.2016 - 03.2018
Documented progress and group notes of all services.
Met with patients to identify spiritual and cultural needs to determine the appropriate path of intervention in consultation with the patient's treatment team.
Lead womens sweat Lodge ceremonies.
Implemented safety protocols to create a secure environment for patients and staff.
Lead and assisted in talking circles
Smudge ceremonies
Developed strong relationships with clients, fostering trust and loyalty through consistent communication and followup.
Taught the meaning of beading and leather work, indigenous arts and crafts.
Responded to clients questions regarding spirituality.
I provided insight with guidance to help them seek an understanding to their questions towards spiritually
Environmental Services
Oregon State Hospital
Salem, OR
07.2014 - 12.2016
Participated in industry conferences to stay current on emerging trends in environmental services and new technologies available for implementation.
Ensured compliance with safety guidelines by attending required training sessions and adhering to best practices in environmental services operations.
Promoted adherence to regulatory requirements by staying current on evolving industry standards for environmental services housekeeping best practices.
Implemented new technology solutions to improve communication, tracking, and reporting within the environmental services team.