Christie Hartner
Jasper,GA
Summary
People and results oriented business professional. Knowledgeable and efficient with over 25 years' experience specializing in the Real Estate and Mortgage space. Highly self-motivated and experienced in working in a remote work environment. Competent, knowledgeable, and reliable. Accustomed to handling sensitive and confidential information. Specialize in quality, speed and process optimization. Project Management Certification in process.
Overview
23
23
years of professional experience
Work History
Member Services Coordinator/Accounts Receivable
Atlanta Motorsports Park
10.2023 - Current
- Motorsports Country Club liaison for current and prospective members, focusing on enhancing overall club communication with its members, prospective members, and event clients
- Assist members with confirming club track days, questions, correspondence, and membership engagement initiatives
- Prepares informative onboarding experience for new Members and handles administrative tasks associated with new membership including processing files, taking photos, providing equity certificates and membership cards, adding contact information/photos to database and directory
- Reports approved new members to Controller to initiate proper administration of their memberships, ensures that applications are completely and properly filled out, that initiation fees are collected, and all member data is entered into Club's operation software
- Accounting responsibilities include collecting payments for membership invoicing, utilizing skills in project management and organization
- Communications with current and previous clients to request payment and arrange payment plans if necessary
- Accurately recording these payments and creating reports and balance sheets that document overall profits and losses.
Mortgage Loan Processor III
Wintrust Financial Corporation
10.2020 - 02.2023
- Performed administrative tasks for mortgage loan processing
- Collected and prepared necessary information such as loan applications, credit documents, and appraisals to process and complete mortgage loan files through to closing
- Verified all documentation for accuracy, validity and completeness
- Tracked and monitored due dates and ensured all documents were prepared and finalized in compliance with regulatory policies and procedures
- Responded to inquiries from borrowers, loan officers, title companies and attorneys
- Starting December 2021, chosen to be one of two processors to lead the Acclimation Team
- The team was put in place to train and guide new Loan Officers for 90 days as they acclimated to Wintrust.
- Training included Encompass software training as well as company procedures.
Mortgage Loan Processor II
Ameriquest Financial Services, LLC
10.2018 - 04.2020
- Processed Mortgage Loans for a Private Lender
- Collected and prepared necessary information such as loan applications, credit documents, and appraisals to process and complete mortgage loan files through to closing
- Verified all documentation for accuracy, validity and completeness
- Tracked and monitored due dates and ensured all documents were prepared and finalized in compliance with regulatory policies and procedures
- Responded to inquiries from borrowers, loan officers, title companies and attorneys.
Corporate Office Manager
Stansberry Management
05.2017 - 09.2018
- Managed Corporate Office Staff and provided support to Regional Manager and Owner
- Tracked time and payroll for approximately 45 employees and 45 Independent contractors
- Received all tenant rents and reconciled RDC deposits
- Monitored and kept up to date all business licenses
- Maintained Real Estate Brokers license and assisted with all purchases and/or sales of communities owned
- This included maintaining and keeping current any due diligence needs and Dropbox files while working with buyers and/or Commercial Lenders
- Managed all company insurance related issues and correspondence
- Kept current all Operating Statements, budgets and Capex reports for each property
- Performed any other administrative duties as needed.
Broker/Owner
Today's Realty
10.2001 - 04.2013
- Broker and owner - Real Estate Agency that handled Residential and/or Commercial transactions.
- Maintained an average of 10 agents signed with brokerage.
- Handled all business aspects as well as supervising agents and their contracts to ensure compliance.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Real Estate Salesperson License received October 2001. Associate Broker - Windsor Realty - 2003-2007.
- Brokers License received and Today's Realty opened in March 2007.
Senior Loan Officer/Owner
Today's Mortgages
08.2006 - 07.2010
- Submitted loan applications to underwriter for verification and recommendations.
- Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
- Maintained strict confidentiality of bank records and client information.
Education
Real Estate Salesperson & Brokers License - Real Estate
GA MLS Institute
Atlanta, GA10.2001
High School Diploma -
Forsyth County High School
Cumming, GA01.1987
Skills
- Fraud Detection & Risk Assessment Capabilities
- Underwriting & Escrow knowledge
- Loan Origination Systems & Pipeline Management
- Mortgage Regulations Proficiency
- Credit , Title and Appraisal Review Expertise
- Processing & Closing Procedures Expertise
- Residential mortgage lending regulations
- Proficient in Encompass, Calyx and Floify
- USDA, FHA and VA loans
- Exceptional Customer service
- Event planning / Corporate travel
Timeline
Member Services Coordinator/Accounts Receivable
Atlanta Motorsports Park
10.2023 - Current
Mortgage Loan Processor III
Wintrust Financial Corporation
10.2020 - 02.2023
Mortgage Loan Processor II
Ameriquest Financial Services, LLC
10.2018 - 04.2020
Corporate Office Manager
Stansberry Management
05.2017 - 09.2018
Senior Loan Officer/Owner
Today's Mortgages
08.2006 - 07.2010
Broker/Owner
Today's Realty
10.2001 - 04.2013
Real Estate Salesperson & Brokers License - Real Estate
GA MLS Institute
High School Diploma -
Forsyth County High School
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