Christie Henderson
Hortonville,WI
Summary
Results-oriented professional with an MA in Organizational Leadership Human Resources and a diverse skill set in management, customer service, and teaching abroad. Exceptional conflict management and interpersonal skills, facilitating effective communication across teams. Strong HR knowledge and leadership capabilities, contributing to organizational growth. Dedicated to creating supportive and productive work environments.
Overview
1
1
Certification
9
9
years of professional experience
Education
Master of Arts - Human Resources Management
Claremont Lincoln University
Claremont, CA03.2023
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL2012
Skills
- Experience teaching and tutoring both here and abroad
- Online and in person teacher and tutor: Secondary ESL, Math & English
- Algebra concepts
- Activity-based learning
- Confidence building
- Essay writing
- Excellent written and verbal communication
- Advanced problem solving abilities
- Critical thinking skills
- Conflict resolution
- Multicultural instruction
- Progress evaluations
- Microsoft Office
- Editing and proofreading
- Scheduling and calendar management
- Documentation and reporting
Work History
Regional Human Resources Representative
Productive Living Systems
Appleton, WI
07.2024 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and implemented onboarding and orientation programs for new employees.
Math and English Tutor
Self Employed
Appleton, WI
03.2019 - Current
- Met with students and discussed educational goals and expectations.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Mentored students in proper punctuation, spelling and sentence structure use.
Assistant Manager
Menards
Appleton, WI
10.2023 - 05.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Temp Receptionist/Office Assistant
EAA
Oshkosh, WI
05.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with members through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Resolved member problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
Temp Adult ESL Instructor
King's College
Menasha, WI
08.2021 - 06.2022
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Educated students in basics of English grammar and conversational speaking.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
Secondary English and Math Teacher
The Oxford School, Panama
La Villa De Los Santos, Panama
02.2016 - 03.2019
- Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Provided meaningful math instruction to improve math skills of children.
- Prepared and implemented lesson plans covering required course topics.
Certification
- Bridge TEFL 120 Hour TEFL and 40 Hour Grammar Certification (2016)
- Florida Teaching Certification Exceptional Student Education K-12 (Expired)
- Florida Teaching Certification Secondary Math (Expired)
Timeline
Regional Human Resources Representative
Productive Living Systems
07.2024 - Current
Assistant Manager
Menards
10.2023 - 05.2024
Temp Receptionist/Office Assistant
EAA
05.2023 - 10.2023
Temp Adult ESL Instructor
King's College
08.2021 - 06.2022
Math and English Tutor
Self Employed
03.2019 - Current
Secondary English and Math Teacher
The Oxford School, Panama
02.2016 - 03.2019
Master of Arts - Human Resources Management
Claremont Lincoln University
Bachelor of Science - Psychology
University of Central Florida
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