Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christie Kalikas

Saline,MI

Summary

Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions.

Successful at improving department processes, controlling loss and driving sales growth through effective merchandising and employee coaching. Ready to take on new opportunities with busy grocery chain.

Overview

8
8
years of professional experience

Work History

Dispatch Manager

Amazon
Akron, Ohio
11.2024 - 03.2025
  • Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.
  • Developed contingency plans to address unexpected delays or disruptions in service.
  • Coordinated daily routing and scheduling for drivers to optimize delivery times and reduce fuel consumption.
  • Arranged for repairs to restore service and schedules.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Promoted safe work activities by conducting safety audits and attending company safety meetings.
  • Dispatched drivers to meet daily delivery needs for company customers.

Meat and Seafood Manager

Buehlers Food Market
Akron, Ohio
01.2020 - 03.2025
  • Packed display case with meat and poultry products, checking price tags for accuracy.
  • Established loyalty, executing flawless customer engagement to drive client retention.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
  • Directed and supervised staff performance.
  • Performed waste minimization, saleable yield and predictive costing methods for meat department.
  • Reviewed customer feedback to identify areas of improvement in the selection, pricing, and freshness of products offered.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided guidance on proper storage procedures for all meat and seafood items.
  • Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
  • Coached team members on equipment safety, food handling and merchandising techniques.

Meat Wrapper

Acme Fresh Market
Akron, Ohio
01.2017 - 03.2019
  • Disposed of expired meats in accordance with food safety regulations.
  • Organized the display cases with fresh meats in a neat and attractive manner.
  • Assisted customers with selecting cuts of meat according to their needs.
  • Identified perishable inventory nearing expiration date and marked down prices to minimize waste.
  • Maintained strict adherence to safety and hygiene standards in meat preparation and storage.
  • Rotated products to decrease chance of meat spoiling and reduce waste and loss of profits.
  • Wrapped and labeled various types of meat products for sale in the store or for catering orders.
  • Implemented cost-control measures to minimize waste and optimize profitability.
  • Offered meaningful advice to customers regarding meat preservation and cooking methods.
  • Demonstrated knowledge of various meat cuts and recommended cooking techniques to customers.
  • Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.

Education

High School Diploma -

Canton McKinley
Canton, OH
05-1993

Skills

  • Operational efficiency
  • Dispatch coordination
  • Route optimization
  • Contingency planning
  • Customer service
  • Safety compliance
  • Inventory management
  • Route planning expertise
  • Fleet dispatching
  • Route planning
  • Multitasking capacity
  • Professionalism
  • Problem-solving aptitude
  • Work crew dispatching
  • Prioritization

References

References available upon request.

Timeline

Dispatch Manager

Amazon
11.2024 - 03.2025

Meat and Seafood Manager

Buehlers Food Market
01.2020 - 03.2025

Meat Wrapper

Acme Fresh Market
01.2017 - 03.2019

High School Diploma -

Canton McKinley

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