Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malena Pando

Miami,FL

Summary

Results-driven Dispatch Manager with strong background in optimizing dispatch operations and enhancing customer service. Demonstrated ability to build effective relationships with brokers and carriers, ensuring efficient communication. Expertise in billing processes and implementing operational strategies for improved efficiency.

Overview

2026
2026
years of professional experience

Work History

Dispatch Manager

Luxury Freight Inc
- Current
  • Managed dispatch operations, optimizing route planning and load assignments.
  • Developed strong relationships with brokers and carriers to ensure seamless communication.
  • Utilized excellent communication skills to resolve issues quickly and efficiently.
  • Handled all billing processes with factory companies, ensuring accuracy and timeliness.
  • Implemented strategies to improve customer service and operational efficiency.

Education

Realtor -

Silver Acres
Miami Lakes Fl

Associate of Science -

High School
Miami Fl
06.2007

Skills

  • Dispatch operations
  • Route planning
  • Load assignments
  • Broker relationships
  • Carrier communication
  • Issue resolution
  • Billing accuracy
  • Customer service
  • Operational efficiency
  • Strategic planning

Timeline

Dispatch Manager

Luxury Freight Inc
- Current

Realtor -

Silver Acres

Associate of Science -

High School
Malena Pando