Maria Rodriguez
Passaic,NJ
Summary
Dynamic Dispatch Manager with a proven track record at Flash Logistics Corp, excelling in route planning and logistics coordination. Recognized for enhancing operational efficiency through data analysis and staff mentorship, resulting in improved delivery timelines and customer satisfaction. Skilled in staffing adjustments and fostering a collaborative team environment.
Overview
8
8
years of professional experience
Work History
Dispatch Manager
Flash Logistics Corp
01.2020 - 11.2025
- Supervised daily dispatch operations, ensuring timely delivery and efficient route planning.
- Mentored staff on best practices for logistics coordination and customer service excellence.
- Analyzed performance metrics to identify areas for operational improvement and cost reduction.
- Implemented new software systems to enhance tracking accuracy and streamline communication processes.
- Analyzed historical data to identify trends in workload volume, adjusting staffing levels accordingly during peak periods or downtimes.
Store Manager
Just Salad
12.2017 - 12.2020
- Led daily operations, ensuring adherence to company standards and policies.
- Trained and mentored staff, fostering a culture of excellence and teamwork.
- Implemented inventory management practices, reducing waste and improving product availability.
- Enhanced customer experience through effective problem resolution and service training initiatives.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
GED -
Hostos Community College
Bronx, NY07-2014
Skills
- Dispatch operations
- Route planning
- Logistics coordination
- Customer service
- Staffing adjustments
- Store operations
- Labor cost control
- Quality control
- Schedule coordination
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Dispatch Manager
Flash Logistics Corp
01.2020 - 11.2025
Store Manager
Just Salad
12.2017 - 12.2020
GED -
Hostos Community College