Work-life balanceCompany CultureWork from home option
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
years of professional experience
Work History
Oracle Cerner
Systems Solution Architect
08.2022 - Current
Job overview
Oracle/Cerner Oversee clients Regulatory needs for 7 hospitals in New York (Remotely)
Communicated with clients to understand system requirements.
Run reports and ensure date and filters are built correctly
Review upcoming CMS measures and quality mandates
Silver Cross Hospital
New Lenox, IL
Manager of Physician Support and Regulatory
03.2016 - 08.2022
Job overview
Oversee team of 5 as well as external vendors
Managed daily operations, including PTO request, scheduling, goals, and work from home schedules
Directed projects to team members based on skill set and alignment with organizational goals
Led training program for Integrated Ambulatory project for 2 go lives within 3 months
Report for Promoting Interoperability & eCQM reporting
Partnered with project team members to identify and quickly address problems
Collaborated on policies, procedure and manuals governing internal IT use
Created plans and communicated deadlines to complete projects on time
Identified issues, analyzed information and provided solutions to problems
Continued other duties as Analyst based on department staffing need
Silver Cross Hospital
New Lenox, IL
Application Analyst
Job overview
Implemented Dynamic Documentation Go Live
Implemented DMO Go Live
Implementation and maintenance of EPCS for Providers
Create back end AutoText for Cerner, PowerChart Touch and Dragon
Responsible for provider testing for upgrade and hotfix projects
Regulatory, eCQM's as well as Promoting Interoperability
Metrics for PY Goals for CIO, VP and CMO
Physician Support:
Answer support calls for Cerner, PowerChart Touch, DMO and PerfectServe issues
Build job aides for provider support
Responsible for ad hoc training and support (Cerner, PerfectServe and DMO)
Responsible for ongoing provider training, refresher courses as well as new implementation
Reach out to provider offices for staff support
Actively listened to providers' requests, confirming full understanding before addressing concerns
Meridian Medical Associates
Joliet, IL
Manager HIM, Security Officer, IT Support
05.2012 - 02.2015
Job overview
Of 6 employees which includes creating schedules, balancing work, running performance reports, annual reviews and hiring of new employees
Build and create new policies and forms for patients and practice
Lead team in converting radiology images from film to electronic records
Train staff on computer systems and daily responsibilities
Perform several floor runs daily to gather patient chart information from physicians and departments
Record and file all surgical pictures and EKG's into EHR
Fill requests for copies of records for patients, physicians and 3rd parties
Answer patient and physician calls, questions and requests
Hedis Audits
FMLA for patients
IT Support:
Attested Meaningful Use 2014 for 26 providers
Submitted PQRS 2014 for 29 providers
Preparing for PQRS and MU for 2015
EPIC training for EMR switch in OCT 2015
Assisting with EPIC implementation
Train physicians and staff on MU and new ICD-10 functionality for EHR
Organized multiple projects for medical records and radiology department
Implemented Allscripts Enterprise EHR upgrade from 11.2 to 11.4
Answer support calls for Allscripts Enterprise EHR, Experior PM and Nova RIS/PACS
Assisted in Nova RIS/PACS implementation for Mammography and Imaging
Configured documentation templates in Enterprise EHR for physicians
HIPAA,
Provided HIPAA training and documentation for 329 employees of Meridian Medical
Random checks and audits for compliancy
Review complaints
Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
Education
Rasmussen College
Bachelors from Health Information Technology
10.2023
University Overview
Cerner
01.2018
University Overview
Skills
SKILLS PROFILE
Excellent people skills and thrives on helping to solve problems
Superb communication skills, verbal and written
Strong attention to detail and highly organized
Proficient in staff and provider training/documentation, EHR configuration, Regulatory
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