Christie Patterson
Meridianville,AL
Summary
Creative Business Owner with exceptional background spent in the Salon and Business building industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Ability to deliver a strong work ethic with guaranteed efficiency.
Overview
20
20
years of professional experience
Work History
Salon Owner
Self Employed Services
06.2011 - Current
- Oversaw daily salon operations and performed general salon tasks.
- Maintained daily, monthly and quarterly records of costs and revenue.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Stylist
Salon Allure
09.2007 - 06.2011
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Monitored current trends to understand fashions and better serve customer needs.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Data Entry Operator
Huntsville Hospital
01.2004 - 08.2006
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified accuracy of data entered into system to produce error-free reports.
Education
No Degree - Cosmetology (Completed)
The Salon Professional Academy - Huntsville
Huntsville, AL09.2006
No Degree - Business
Calhoun Community College
Huntsville, AL 05.2006
Skills
- Customer Demographics
- Human Resources Administration
- Planning and Execution
- Chemical Composition
- Staff Management
- New Business Development
- Front Desk Management
- Business Management
- Business Marketing
- Coaching and Mentoring
- Team Leadership
- Creativity
Timeline
Salon Owner
Self Employed Services
06.2011 - Current
Stylist
Salon Allure
09.2007 - 06.2011
Data Entry Operator
Huntsville Hospital
01.2004 - 08.2006
No Degree - Cosmetology (Completed)
The Salon Professional Academy - Huntsville
No Degree - Business
Calhoun Community College
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