Christie Testa
Philadelphia,Pennsylvania
Summary
something small
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager, Learning & Development
Altria Group Distribution Company
04.2023 - Current
- Led the design, creation, and implementation of all business initiative trainings, including a learning plan for the sales organization to familiarize and enhance their skills of a newly acquired brand, in a new product category.
- Conducted needs assessments
- Established standard operating procedures for HQ cross-functional collaboration
- Incorporated innovative, creative, diverse types of learning - really leveraging knowledge checks as forms of training to certify readiness, isolate the root of knowledge gaps
Operations Specialist, Wawa
Altria Group Distribution Company
06.2022 - 03.2023
- Enhanced AGDC partnership with Wawa by consistently providing information, data, and perspective the buyers needed to make mutually beneficial decisions
- Drove the growth of an emerging brand's volume & brand awareness by influencing a structural change in Wawa’s inventory algorithm, developing a merchandising solution for stores with limited capacity, and designing store incentives in targeted geographies
- Upskilled AGDC Territory Sales Managers by engaging in strategic market walks multiple times per month, hosting calls to create Wawa Subject Matter Experts, and enhancing their ability to impact inventory by creating a multi-faceted training
Lead Project Manager
Altria Group Distribution Company
08.2021 - 05.2022
- Created a sustainable resource to deliver synthesized, impactful insights from the National Association of Convenience Stores (NACS) 250+ page State of the Industry report; worked closely with internal Industry Engagement and AGDC President to showcase key points in the report that reflected AGDC Common Goals
- Led a team of internal and external stakeholders on the design of a dashboard that surfaced live reporting for a legislative initiative; translated the needs of Industry Engagement and the requirements & constraints of our third-party data vendor to the developers responsible for technical build
- Immersed myself in company's international approach, expansion strategy and current state to create the design and user functionality of 3 analytical dashboards
Lead Analyst
Altria Group Distribution Company
01.2020 - 04.2021
- Delivered high-impact analytics, including root cause analysis of business performance, effectiveness of pricing structures, and impact of innovative merchandising tests; provided strategic recommendations to stakeholders
- As team’s Scrum Master, analyzed team capacity and ensured team’s work was prioritized appropriately
Market Manager
Altria Group Distribution Company
11.2017 - 03.2019
- Directly managed team of 5 Sales Managers; provided coaching and feedback that inspired a higher level of performance and enhanced skillsets
- Evaluated industry trends, market drivers and team performance to shape business plans and drive market share
- As Diversity Engagement Lead on the Penn State Recruitment Team, built content for & taught 3 Leadership Development courses each semester; developed skills to attract and retain top talent via external seminars
Territory Sales Manager
Altria Group Distribution Company
08.2015 - 10.2017
- Prioritized and executed initiatives and programs of 4 operating companies; collaborated with retailers to understand short and long-term goals and craft growth plans accordingly
Education
MBA - Strategy & Operations
University of Pittsburgh
Pittsburgh, PA05.2021
Bachelor of Science - Supply Chain & Information Systems
Pennsylvania State University
University Park05.2015
Skills
- E-Learning Design
- Organizational Development
- Training delivery
- Learning Management Systems
- Stakeholder Management
Certification
Instructional Design Certificate from Association of Talent Development
Scaled Agile Framework (SaFe) Certified Agilist
Additional Information
- Software: Proficient in SQL, Power BI, Azure DevOps, Microsoft Office Suite
- Women in Sales Network Executive Team: Signature Events Lead & Veteran Network Talent Development Coordinator
- My free time is spent in recreational sports, live music, re-learning Italian, hiking, and exploring the world & its best food
Timeline
Manager, Learning & Development
Altria Group Distribution Company
04.2023 - Current
Operations Specialist, Wawa
Altria Group Distribution Company
06.2022 - 03.2023
Lead Project Manager
Altria Group Distribution Company
08.2021 - 05.2022
Lead Analyst
Altria Group Distribution Company
01.2020 - 04.2021
Market Manager
Altria Group Distribution Company
11.2017 - 03.2019
Territory Sales Manager
Altria Group Distribution Company
08.2015 - 10.2017
MBA - Strategy & Operations
University of Pittsburgh
Bachelor of Science - Supply Chain & Information Systems
Pennsylvania State University
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