Christie VanEyk
Kentwood
Summary
Results-driven leader with 14 years of experience in business operations and supply chain management, and a proven track record of managing complex programs and high-volume fulfillment operations. Known for driving on-time delivery, resolving critical supply disruptions, and leading cross-functional teams to execute against program goals. Leverages data-driven decision making, ERP and Spotfire expertise, and Flight Deck principles to improve performance, reduce risk, and deliver consistent results to our customers in a fast paced, high-pressure environment
Overview
19
19
years of professional experience
Work History
Lead Sourcing Fulfillment
GE Aerospace
Grand Rapids
10.2024 - Current
- Lead fulfillment execution across 51 global suppliers, managing over 900 open purchase order lines for Avionics
- Primary escalation point for supplier delivery risk, proactively identifying shortages, and creating recovery plans
- Apply Flight Deck principles to improve execution and drive continuous improvement in supplier performance
- Partner with programs and manufacturing to align material availability with production schedules, and customer demands
- Manage supplier communications and operational reviews to ensure clear accountability, delivery transparency, and risk management
- Monitors Spotfire and other procurement tools to help drive supplier performance to meet sourcing and business KPIs
Lead Material Planner and Execution Specialist
GE Aerospace
Grand Rapids
03.2013 - 10.2024
- Coordinated efforts with our sourcing, program management, and quality teams to meet customer requirements
- Required strong knowledge of Oracle/ERP, and the ability to utilize information pulled from Spotfire.
- Responsible for financial forecasting and on-time delivery of all external and internal shipments of purchased parts
- Managed RMA, aftermarket, and RTV planning requirements for Grand Rapids OE
- Tracked and exploited early ship opportunities to increase revenue and decrease inventory
- Attended several Kaizen events as the material planning subject matter expert
- Oversaw yearly physical inventory audit for entire site and was an apprentice AS9100 auditor
- Experienced in fulfillment planning of production cells, aftermarket, rework, and components lab
Order Management
GE Aerospace
Grand Rapids
03.2012 - 03.2013
- Entered and managed all customer purchase orders using complex ERP system
- Partnered with program managers to secure implementation of risk sales orders and forecast demands
- Achieved turnaround time under 24 hours for entry of new demands
- Formulated and published standard work instructions and training documents for entire department
- Collaborated cross-functionally with order fulfillment coordinators, contract managers and program managers daily
Account Manager
Professional Educational Services Group
Caledonia
09.2010 - 03.2012
- Managed placement of substitute teachers across 41 school districts in Michigan
- Fostered relationships with school districts to align services with expectations
- Collaborated with superintendents and school boards to exceed performance standards
- Handled all unemployment claims and represented company in court proceedings
- Assisted with payroll and personnel issues to maintain operational efficiency
Team Supervisor
U.S. Department of Commerce Bureau of Census
Grand Rapids
03.2010 - 08.2010
- Supervised performance of 18 employees, ensuring adherence to census protocols.
- Created and analyzed daily reports to deliver performance metrics within tight deadlines.
- Maintained flexibility and creativity to support team success.
- Managed payroll functions for all team members, ensuring accuracy and timeliness.
- Conducted quality checks on collected data to uphold integrity standards.
Customer Service Associate
Farmers/Foremost Insurance
Caledonia
05.2007 - 03.2010
- Set up complex insurance claims using various computer systems.
- Reviewed and corrected claims with errors for entire call center.
- Trained new associates on policies, procedures, and customer service techniques.
- Achieved Employee of the Month recognition twice among over 200 department employees.
- Thrived in a fast-paced, challenging work environment.
Education
Bachelor of Science - Business Administration, Communications
Aquinas College
Grand Rapids, MI01.2008
Bachelor of Science - Business Administration/Management, Mass Communications
Saint Joseph’s College
Rensselaer, IN12.2005
Skills
- Supplier relationship management
- Material requirements planning (MRP)
- ERP systems (Oracle)
- Data analysis and reporting (Spotfire/OBIEE)
- Lean/ Continuous improvement (Flight Deck)
- Relationship building
- Cross-functional collaboration
- Risk mitigation and problem solving
Timeline
Lead Sourcing Fulfillment
GE Aerospace
10.2024 - Current
Lead Material Planner and Execution Specialist
GE Aerospace
03.2013 - 10.2024
Order Management
GE Aerospace
03.2012 - 03.2013
Account Manager
Professional Educational Services Group
09.2010 - 03.2012
Team Supervisor
U.S. Department of Commerce Bureau of Census
03.2010 - 08.2010
Customer Service Associate
Farmers/Foremost Insurance
05.2007 - 03.2010
Bachelor of Science - Business Administration, Communications
Aquinas College
Bachelor of Science - Business Administration/Management, Mass Communications
Saint Joseph’s College