Christiella Castaneda
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Certified Nurses Aid
Mission Ridge Nursing & Rehabilitation
01.2021 - 01.2022
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented patient information and care activities in electronic health record.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Representative
Optimal Wireless
03.2022 - 10.2022
- Prioritized helping customers over completing other routine tasks in store.
- Expanded customer base through cold calling, networking, and relationship building.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Generated new leads through networking and attending industry events.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Managed efficient cash register operations.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Certified Nursing Assistant
New Century Hospice
12.2022 - 09.2023
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Passionate about learning and committed to continual improvement.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Delivered high-quality care under pressure in fast-paced environments such as emergency departments or intensive care units during travel assignments.
- Improved patient satisfaction by providing compassionate, individualized care and maintaining open communication with patients and their families.
Education
High School Diploma -
AC Jones
Beeville, TX05.2020
Skills
- Home Health Aide (HHA)
- DBMS
- Home Health Aide
- Ambulation Assistance
- Reliable team player
- HIPAA Compliance
- Healthcare ethics
- Family Communication
- Care Monitoring
- Heartsaver First Aid CPR AED
- Vital signs monitoring
Timeline
Certified Nursing Assistant
New Century Hospice
12.2022 - 09.2023
Sales Representative
Optimal Wireless
03.2022 - 10.2022
Certified Nurses Aid
Mission Ridge Nursing & Rehabilitation
01.2021 - 01.2022
High School Diploma -
AC Jones
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