Christiesha Joseph
Philadelphia,PA
Summary
Skilled Residential Aide with a proven track record at Delta T Corp., adept in emotional support and safety awareness. Excelled in a fast-paced environment, enhancing resident care through effective motivational techniques and computer literacy. Demonstrated leadership as a Team Leader at Burger King, significantly improving team collaboration and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Residential Aide
Delta T Corp.
Bryn Mawr, PA
04.2023 - Current
- Provided emotional support and encouragement to residents facing physical or mental challenges.
- Maintained accurate record of resident care services and reported any changes in condition to supervisor.
- Transported residents to appointments or other destinations using wheelchair-accessible van or personal vehicle.
- Assisted residents with daily living activities such as bathing, dressing, and grooming.
- Developed positive relationships with residents by demonstrating respect for their needs and preferences.
- Assisted medical staff with various tasks such as taking vital signs or setting up equipment for treatments.
CNA
Delta T
2022 - 2025
- Assisted in monitoring vital signs and reporting changes to nursing staff for timely interventions.
- Administered medications accurately, adhering to protocols and maintaining patient records meticulously.
- Collaborated with healthcare teams to develop individualized care plans tailored to patient needs.
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Educated patients and families on health management, fostering understanding and compliance with treatment plans.
- Trained new staff on best practices in patient care, enhancing team efficiency and service quality.
- Implemented infection control measures effectively, contributing to improved health outcomes within the facility.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Pharmacy Technician
Walgreens
Philadelphia, PA
05.2020 - 04.2023
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
Team Leader
Burger King
Philadelphia, PA
06.2020 - 06.2021
- Maintained a positive work environment that promoted collaboration between team members.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Education
Certificate Nursing Assiatant -
Tranquility And Allegiance Academy
Philadelphia, PA09-2024
High School Diploma -
Mastery Charter Lenfest Campus
Philadelphia, PA06-2022
Skills
- Professional boundaries
- Motivational techniques
- Housekeeping duties
- Safety awareness
- Personal care assistance
- Emotional support
- Microsoft Word
- Computer literacy
- Nutrition
- Disability support
- Medication administration
Education and Training
other,other
Timeline
Residential Aide
Delta T Corp.
04.2023 - Current
Team Leader
Burger King
06.2020 - 06.2021
Pharmacy Technician
Walgreens
05.2020 - 04.2023
Certificate Nursing Assiatant -
Tranquility And Allegiance Academy
High School Diploma -
Mastery Charter Lenfest Campus
CNA
Delta T
2022 - 2025