Christin Flores
St. Cloud,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
Website Manager
ATC Management LLC
Orlando, FL
01.2022 - Current
- Provided technical expertise and support for website design, development and implementation.
- Produced comprehensive website content incorporating text, images, videos, and audio files.
- Resolved website issues, improving its functionality and compatibility on multiple browsers and platforms.
- Oversaw website domain registration, hosting services and DNS configurations.
- Identified areas of improvement for website interface based on customer feedback.
- Increased website visibility on search engines by implementing optimization strategies, which included utilizing search engine optimization techniques.
- Developed and executed website and integrated strategies to optimize business processes.
Customer Service Officer
Walt Disney World Resort
Lake Buena Vista, FL
11.2016 - 01.2022
- Provided knowledge on company offerings to customers.
- Resolving customer issues efficiently and promptly.
- Identified and maximized chances to upsell products or services to customers.
- Trained new hires on customer service policies.
- Managed payment processing for customers through point of sale systems with precision and proficiency.
Executive Assistant
Albergue Olimpico de Puerto Rico
Salinas, PR
05.2012 - 06.2015
- Ensured the confidentiality of records and files pertaining to executive operations.
- Facilitated communication flow between executives and internal/external stakeholders as a liaison.
- Contributed to the development of efficient office administration policies and procedures.
- Coordinated regular interactions with internal departments to optimize daily operations efficiency.
- Entered and managed data using multiple software programs such as MS Excel.
Education
Bachelor of Science - Psychology
Pontifical Catholic University of Puerto Rico
Ponce, PR05-2012
Skills
- Marketing tools
- Online Advertising
- Application installation
- Responsive Web Design
- Search Engine Optimization
- Content management system
- Analytical Skills
- Teamwork and Collaboration
- Problem-solving aptitude
- Attention to Detail
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Website Manager
ATC Management LLC
01.2022 - Current
Customer Service Officer
Walt Disney World Resort
11.2016 - 01.2022
Executive Assistant
Albergue Olimpico de Puerto Rico
05.2012 - 06.2015
Bachelor of Science - Psychology
Pontifical Catholic University of Puerto Rico
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